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Howard Chadwick - RV Doctor
1.1.1, Laguna Niguel, CA   92677
Email Address: [email protected]
Location on Google Maps           Latitude: 33.5225261   Longitude: -117.7075526
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   10/20/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Repair Duo-Therm A/C unit fan not cycling correctly.
  Evaluation of Service Performed:   Found a dirty communication connector from the
thermostat to the relay board, replaced it, reset
the thermostat. However the problem persisted the
next day. Called him, and I suggested to bring parts
to do a swap of the relay board, or convert to 5
button thermostat. However he stated he didn't have
the parts required in stock. His ad states "We fix
it, or it's FREE" So I expected
a refund of at least the labor or service call. He
corrected me and said, that's if it can't be fixed,
your issue can be fixed, I just don't have the
parts, thus I can't fix it, No refund. I would have
been glad to pay the costs of a relay board or a
retrofit, but it felt like, I got $370, gave you
back $70, I'm keeping the $300 and doing nothing as
that's the easiest solution.
  Value of Service:   Poor
  Quality of Service:   Fair
  Date of Service:   3/11/2017
  Work Done on:   Class A - Gasoline
  Service Performed:   Diagnosed by phone to allow us to make repair without his having to come
out. Electrical problems.
  Evaluation of Service Performed:   Great help and personable
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   4/11/2010
  Company Contact:   Howard Chadwick
  Work Done on:   5th Wheel Trailer
  Service Performed:   My ceiling lights were slowly going out and my RV water pump was leaking. Howard showed up very quickly and had a replacement converter and pump on his van. I was amazed! The work was all completed quickly and to my complete satisfaction.
  Evaluation of Service Performed:   He arrived when he said he would. He had all the parts, tools, test equipment and knowledge. And he charges about 1/3 less than the repair shops! I recommend him 100%.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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