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Cummins Atlantic, Inc
3700 Jeff Adams Drive, Charlotte, NC   28206-1288
(704) 596-7690
Location on Google Maps           Latitude: 35.274133   Longitude: -80.821485
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/23/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Checked error codes for Check Engine Light issue.
Found PDF Regeneration was not working correctly.
Found three sensors bad and replaced. Discovered an
air leak in the exhaust was also causing issue. Clamp
on turbo was broken/replaced and tested Regeneration
to insure working correctly, it was.
  Evaluation of Service Performed:   Got coach in quickly in the morning and were done in
one day. Did find blanket on bed and carpet near
opening inside coach was dirty where they accessed the
turbo. Cleaned myself rather than taking back to them.
They honored my Cummins Power Club discount.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Date of Service:   7/26/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Running hot remove/replace radiator, replaced gear housing on engine.
  Evaluation of Service Performed:   Left the shop told that I need unit ASAP. Left came back on following Monday still not finished, a lot of standing around smoking/talking(NO WORK)
I furnished new radiator, it was delivered and stayed in box 5 hours before they even unboxed was to to be ready finaly got unit out after shift
closed, they failed to check oil level, added 1 gallon myself. Found broken bumper panel. Noted same on invoice, after I had paid BILL. Cummings
won't fix damage saying that they gave discount. The radiator is leaking at gasket, WILL NOT TAKE BACK TO THEM.. HAVE USED OTHER CUMMINGS
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   10/1/2008
  Company Contact:   several including GM
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced exhaust brake on our Cummins 300 diesel.
  Evaluation of Service Performed:   Actual work done was excellent - replaced engine exhaust brake on our Cummins 300 engine in our motor coach. Unpleasant surprise was a very dirty mattress which is over the engine along with an empty (rubber) prophylactic container found by my very upset wife. When I called to complain, they suggested I take coach back and they would clean the mattress, etc. - - however had no idea how empty rubber wrapper got there. We had the mattress cleaned by a carpet cleaning company.
  Value of Service:   Good
  Quality of Service:   Fair
  Email Address of Reviewer:   [email protected]

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