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Tom Neuman Truck & RV Repair
1423 Daley Street, Rawlins, WY   82301
Email Address: [email protected]
Location on Google Maps           Latitude: 41.7960876   Longitude: -107.221124
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  Date of Service:   8/1/2015
  Work Done on:   5th Wheel Trailer
  Service Performed:   Trailer brake servicing
  Evaluation of Service Performed:   Although they did see us within a couple of days notice, once we arrived we were anything but impressed. The shop is a messy disaster, we waited for over
an hour after our scheduled appointment until they'd see us, and the kicker was, they didn't have all the parts needed for this simple job, but neglected to
tell us about it until 2:30 pm when we checked back in with them to see how the work was coming along.

We drove 1 hour to get the parts ourselves so they could finish it up. They did, by 4:59 pm but we should have known it was a rush job, because when we
left the brakes weren't adjusted properly, the nuts were torqued down so tight our wheel almost caught fire after driving 100 miles. We are having another
shop redo what they did. Grr.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   6/13/2014
  Work Done on:   Class A - Gasoline
  Service Performed:   Diagnosed & replace a bad power steering unit that
also supplies power breaks.
  Evaluation of Service Performed:   They had to order the unit from Cheyenne. Of course
this happened on a Friday afternoon. They let me
Plug in to their 120v so I could have power &
"boondock" on the site. Once my RV was in the
garage for work, i had to stay overnight again
because the 1st part was bad. They allowed me free
run of their garage at night.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   5/25/2009
  Company Contact:   Tom Neuman
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced compressor which drives power steering on our Cummins 300 diesel.
  Evaluation of Service Performed:   Excellent! Worked over weekend.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]

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