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Secure RV
1480 US Hwy W, Prosper, TX   75078
Location on Google Maps           Latitude: 33.2362278   Longitude: -96.80111
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   11/22/2018
  Work Done on:   5th Wheel Trailer
  Service Performed:   Slide adjustment
  Evaluation of Service Performed:   Tech messed up the adjustment of the slide to the point where the wall and counter top moves separately when the slide is
pulled in or out. Multiple visits to dealer with approximately 5 months total time at dealer and problem still exists. Owner
Ken canceled warranty parts that was ordered sand told me to take trailer else where after I told him I was not going to pay
for additional work to be done
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   9/28/2018
  Work Done on:   Class A - Gasoline
  Service Performed:   Had my full wall slide out topper awning replaced. they ordered it, then we scheduled an install time, and they completed it on time in 2 hours.
  Evaluation of Service Performed:   Excellent
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   11/12/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Asked to winterize, but they didn't and gasses from black water tank corroded all fixtures and destroyed toilet. No payment for damages. Installed
toilet which we paid for, including installation which broke after about a week. They made a repair which lasted about four days. Had to take RV to
another shop for toilet installation. While in storage a large black mark was made on side of RV.
  Evaluation of Service Performed:   Shoddy work and poor follow through.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   9/1/2009
  Work Done on:   5th Wheel Trailer
  Service Performed:   Had multiple things fixed.
  Evaluation of Service Performed:   Took forever for the tech to do the work and everything he did needed to be fixed again. Shoddy work.
  Value of Service:   Poor
  Quality of Service:   Poor

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