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American RV
8150 New Craft Rd, Olive Branch, MS   38654
Location on Google Maps           Latitude: 34.9804929   Longitude: -89.8622174
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  Date of Service:   8/7/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Bathroom door replacement
Rattle under passenger front seat area
Convection microwave missing mounting bolt
Rear motor hatch hinge bonding failure
  Evaluation of Service Performed:   Coach was at dealer for 4 weeks and they accomplished only one repair - they found and poorly repaired the cause of the rattle. They did not do any
of the other work, with no real explanation given other than they were short-handed due to pending sale of dealership to Camping World
  Value of Service:   Poor
  Quality of Service:   Fair
  Date of Service:   10/29/2009
  Company Contact:   Service Manager
  Work Done on:   Class A - Diesel
  Service Performed:   Propane not working to all appliances. Bad valve or propane diagnosed over phone. Found bad wiring to valve.
Had a secondary source for doing valve replacement instead of charging to replace tank.
  Evaluation of Service Performed:   Made appointment 2 days ahead as traveled to Memphis. Allowed us to stay overnight in parking lot. Took rig in immediately as scheduled, seemed to do through job and have paper work done. Extended warranty done in a timely manner. All the personnel were helpful.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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