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Company
Covington Power Services 1435 Rock Springs Rd, Kingsport, TN 37664 423-349-6141 Location on Google Maps Latitude: 36.4719369 Longitude: -82.544404 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/20/2010 | ||
| Company Contact: | Wiley | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
I have had work done at this shop before and was impressed so I had my Pacbrake (retarder)changed to preselect 3rd gear instead of 4th so it would be more effective on big downgrades (they do this by plugging in the computer to the Alison Transmission).
Also I supplied the rebuild kit and they rebuilt my Haldex-Midland Air Dryer which definitely needed maintenance time-wise. |
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| Evaluation of Service Performed: |
They ran into some problems on the air dryer as the filter wouldn't come off so they took the whole unit out and finally got the old filter off.
The air dryer was full of what looked like gray mud (mixed desiccant, oil, etc. They cleaned it out well and and then installed the kit parts and checked it to make sure everything was working properly. They are an Alison Shop part of a larger network and although small, really seem to know what they are doing. The pricing was extremely reasonable for the work. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/19/2009 | ||
| Company Contact: | Wiley | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | My Alison transmission would not go into gear. The code showed 2112 meaning "Throttle position sensor failed low". I called Covington( a small shop that's part of a bigger network) and Wiley said come right over. They put the computer on it, checked the sensor and found it was good and only the cable needed adjusting, which they did. Whole time was about 20-30 minutes and they sent me on my way with no charge. Hard to find service places with that attitude. I told them they were obviously the least expensive service stop I ever made and the last Allison repair elsewhere had been a computer for $3800. They were a very welcome change | ||
| Evaluation of Service Performed: | They solved the problem and I am back on the road. So far, so good | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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