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Company
Ron Hoover RV 29277 IH-10 West, Boerne, TX 78006 830-981-9543 Email Address: [email protected] Location on Google Maps Latitude: 29.732052 Longitude: -98.683199 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/5/2006 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | We've had A/C problems with our Alfa SeeYa for the past year. Warranty work was done in Texas summer of '05 and they did a terrible job! They were the first of 2 bad service calls before we got it properly fixed it at Sun Country in Moses Lake, WA. | ||
| Evaluation of Service Performed: | Terrible job. It took the tech 8 hours to diagnose that the A/C motor was not working. That was day 1 of 3 days we had to wait! Then the tech used duct tape to seal the area and caused NO air to come inside the coach! Their insulation was blocking the airflow and they did nothing to fix it, and actually made it worse. It was truly a fiasco! We paid the deductible and continued to travel in a badly air conditioned coach in high summer temps. Then, they tried to charge us $50+ for just putting on windshield wipers...added it as their labor charge, without asking us. We could have installed them ourselves and had it removed from the bill. We felt they didn't care since they knew we were just "passing through" and they wouldn't see us again. That part is right....we'd never use them again! | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 8/3/2004 | ||
| Company Contact: | De Bartek | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Warranty
Paint Chipping Replace Seat belts driver/passenger Fix awning lock for support arm |
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| Evaluation of Service Performed: | Excellent paint work. Service called to tell me that the pickup date would be delayed by one day due to the replacement seat belts were late. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Very Good | ||
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