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Motor Home Specialists
5411 South I-35W, Alvarado, TX   76009
Email Address: [email protected]
Location on Google Maps           Latitude: 32.423912   Longitude: -97.229668
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   12/28/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Miscellaneous warranty repairs
  Evaluation of Service Performed:   I want to pass along that MHSRV corrected everything I had on my
warranty list, and several things on their own. They worked off each item
on the list, with no delay. They finished the work to be done much earlier
than expected, yet offered to let us stay overnight if that was more
convenient for us.

They went out of their way to make sure that I was completely pampered
and not inconvenienced. They changed a couple of things at my request
even though they were just adjustments vs warranty items. One example
is the distance rear view camera. I wanted the horizon camera to go
further out to the horizon. The service manager told me that its current
position was set so as to not cause it to wash out at night because of a
following car's headlights. He offered, and I accepted, to move it up, and
if I didn't like it at night they would gladly put it back. My only effort was
to honk the horn when the tech had it set to exactly where I wanted it.

In short, I just don't know how anyone could have been treated any
better, even if they had a $2m coach.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   5/2/2016
  Work Done on:   Class A - Gasoline
  Service Performed:   Warranty work on rig purchased there. Shower and sinks
not draining well.
  Evaluation of Service Performed:   Had to have work redone by another service company
that did the job well and actually communicated with
me on job status, when I could bring rig in when a
tech was available.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   4/21/2015
  Work Done on:   Class A - Gasoline
  Service Performed:   Replaced ceiling panel, replaced broken floor tile, repaired electrical conduit at generator, repaired wiring on power step and several other minor items on
new Coachman purchased in January 2015
  Evaluation of Service Performed:   Although it took some time, all requested concerns were corrected. Coach was clean and topped off at redelivery. Technicians spent all of the time necessary
to go over everything, that was appreciated.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   4/6/2013
  Work Done on:   Class A - Diesel
  Service Performed:   TV Satellite dish, odds and ends.
  Evaluation of Service Performed:   Cost $500 for work that should have been covered under warranty.
  Value of Service:   Good
  Quality of Service:   Good
  Email Address of Reviewer:   [email protected]
  Date of Service:   5/7/2009
  Work Done on:   Class A - Diesel
  Service Performed:   KVH antenna warranty reinstall, TV cable improvement, converter box install, surge protector install. Doran power connection. Total from 3 service dates including latest shown above.
  Evaluation of Service Performed:   good work, reasonable price, kept appointment
  Value of Service:   Excellent
  Quality of Service:   Excellent

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