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Company
Horizon Lussier 1155 Rang De L'eglise, Marieville, QB J3M 1N9 (450) 460-3666 Location on Google Maps Latitude: 45.4087426 Longitude: -73.1434542 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/28/2015 | ||
| Company Contact: | Jacques Ferland | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Brand new ITASCA Suncruiser needed over 28 items fixed. We stayed in their parking lot for 3 days. They were amazing and did a phenominal job on fixing
90% of the problems we had from a new water pump to trim being unglued in various places. The only problem is that they didn't order the parts to replace the mirrors and grab bar which were scratched and oxidized, and we have to return to Quebec from Ontario again this summer. Great worker who did the repairs on our motorhome! |
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| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 10/1/2004 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Some good marks for PDI. Most everything I had noticed during my first tour was fixed without any comment being necessary. However, they found out at 4:45 PM on Friday that the genset wasn't working properly and the coach was promised for Monday delivery (about a week later than expected)... | ||
| Evaluation of Service Performed: |
It took almost a month to get a service appointment to fix genset. Service mgr very sympathetic, but obviously on the verge of burnout.
Why do they make us go through all of these hoops, even though they eventually take care of these issues at their own expense? If they had responded promptly (+ or - 1 week would be OK), I would have rated them MUCH higher. |
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| Value of Service: | Fair | ||
| Quality of Service: | Good | ||
| Email Address of Reviewer: | [email protected] | ||
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