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Customers First RV, Inc.
307 Crone Rd, Memphis, IN   47143
Email Address: [email protected]
Location on Google Maps           Latitude: 38.4901612   Longitude: -85.7738782
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/22/2017
  Work Done on:   Class A - Gasoline
  Service Performed:   We received several good recommendations from
friends, so decided to give them a try. We dropped
off our motorhome on 5/22/17 to have a few fresh
water system problems fixed, as well as get quotes
for other repairs. We knew they were busy so we
weren't concerned about getting it back right away.
However, after about 7 days we began calling to find
out when we could expect to get our RV back. We
called 8 times, and each time we were told to either
call back later or that they would call us. They
never returned any of our calls. On 6/3/17 (day
12), we went there and retrieved our motorhome. It
had not been repaired. However, there are now large
stains on the (admittedly old) carpet on the
doghouse (engine cover inside) and someone either
used the toilet or put something foul in it that I
had to flush with bottled water because the fresh
water tank was still empty.

They seemed pleasant enough at first, but they
either seriously overbooked their service
department, or for whatever reason chose not to do
business with us.
  Evaluation of Service Performed:   No work completed. We were told by the attendant that
per the shop manager he tried to call us, but might
have had the wrong number. We double checked that
BOTH numbers were correct when they wrote down our
information on the ticket.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   3/8/2009
  Work Done on:   5th Wheel Trailer
Travel Trailer
  Service Performed:   They replaced the entire front fiberglass end cap. It had delaminated due to water leaking in the front roof seam and or running lights.
  Evaluation of Service Performed:   The workmanship was excellent! No more leaking. Despite the manufacturer initially denying the warranty claim. They were able to push it thru and the work was done at no charge to myself!
  Value of Service:   Excellent
  Quality of Service:   Excellent

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