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Date of Service:  
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9/12/2017
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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We would like to add our names to the list of very
satisfied customers of Midway RV in Grand Rapids,
Michigan. Our salesman, Chad DeMaat has become more
like a friend than a salesman. His guidance with
helping us designing the interior of our 2018
Ventana, selecting options, and addressing add-ons
was superior. We could not be any happier with the
end result. Having owned 11 RVs over many years we
have dealt with many salespeople and Chad has been
the nicest, most honest, patient, and caring person
of them all. And for that we have bought the last 5
from him (all Newmar's).
In addition, we have had a great relationship with
many of the employees of Newmar corporation,
including Matt Miller. They have a very positive,
caring attitude and give attention to customer
satisfaction. We feel addressing customer needs and
wants, and listen to recommendations from their RV
owners has made them number one.
Brian at Midway did an outstanding job installing
our solar panels and the controller.
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Evaluation of Service Performed:  
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Excellent!
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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3/29/2017
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Replaced burst hydraulic line on leveler.
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Evaluation of Service Performed:  
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Drove it in in the morning. Fixed by mid-afternoon.
Drove it home the same day. Doesn't get much better
than that. Been working great since.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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9/12/2016
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Company Contact:  
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Dave - Service Manager
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Replace front MCD visor / shade. Reset driver's seat out of position
alarm.
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Evaluation of Service Performed:  
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Both items were completed within the time frame (2 hours) allocated.
The coach was cleaner than when we arrived. It's a real pleasure to
deal with Dave and the service techs.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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7/24/2013
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Company Contact:  
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Dave Service Manager
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Installed HDMI cable from DVD to TV and adjusted HWH system.
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Evaluation of Service Performed:  
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This work was not previously scheduled. We "dropped in" and work was completed professionally and within 3 hours.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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1/1/2009
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Company Contact:  
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Dave Wiltjer, Service Mgr
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Installed an SMI Air Force One on coach and toad plus new baseplate and wiring. Also addressed a number of relatively minor issues on the coach.
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Evaluation of Service Performed:  
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Couldn't be happier. The work was top quality in every respect, the people are caring and extremely knowledgeable and the labor hours and cost were exactly as quoted.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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