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Company
Cameron's Reliable Maintenance Mobile Service 2917 West Christopher Drive, Tucson, AZ 85746 (520) 490-7632 Email Address: [email protected] Location on Google Maps Latitude: 32.124068 Longitude: -111.029649 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 10/24/2020 | ||
| Company Contact: | Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Assisted me over the phone @ 4:00 PM on a Friday afternoon with a
hydraulic leveling issue on my motorhome and would not accept any payment. |
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| Evaluation of Service Performed: |
His helpful attitude, knowledge and guidance provided me with a temporary
fix while I was traveling through Tucson on my way back to Texas. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/21/2020 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Girard Awning motor not working after just 4 uses in just 2 years. | ||
| Evaluation of Service Performed: |
We were actually in an RV park outside of Ken�s driving range. He
said he had business near us on a Saturday and would stop by to check the awning motor. He arrived and went right to addressing the issue. After 10 minutes he said what we hoped not to hear that the motor was dead and needed replacing. Due to the virus the motor could not be ordered and replaced for several months. And we had to leave before then. When we went to pay him he said no I was not able to do anything. He was polite, friendly, knowledgeable and straight to the point. We are from the Northeast so this was our first time in Arizona, and Ken treated us like one of his regulars. Thank you Ken, I really appreciate what you did and it was great doing business with you. I wish Ken was closer to our home state! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/21/2020 | ||
| Company Contact: | Ken and Rachel | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Replaced and re-cabled a burnt out Inverter/Charger
for my solar system. Replaced and re-cabled the battery pack |
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| Evaluation of Service Performed: |
Ken is a master electrician who has deep technical
knowledge. Highly Skilled!! While I knew my inverter/charger was blow....he was able to point out the reasons why it blew, which he fixed when installing the new unit. It is rare to find someone of his skill level let me tell you. I've dealt with some want to be mobile repairmen. Ken is the real deal and worth every cent. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 1/10/2020 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Hydraulic issues with slides and leveling power
sluggishness and interruptions. Replaced factory installed components with higher capacity breakers to accommodate loads to converter and hydraulic unit. |
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| Evaluation of Service Performed: | Excellent improvement in performance!! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/22/2019 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Diagnosed faulty HydrHot (2002) unit. Found a faulty
control board to be the culprit, after a methodical & thorough diagnosis. Cleaned the burner, tightened loose internal fuel line connections, & reset the fuel mixture. |
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| Evaluation of Service Performed: |
Only took 90 mins & running like a top now! Kenneth
did what 3 other company's "certified" technicians couldn't and for less than the $1500, parts & labor, we had already wasted on those other incompetents |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 2/23/2019 | ||
| Work Done on: |
Class C
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| Service Performed: |
Diagnose and fix furnace failure. Circuit board found bad. Replaced, had the part on hand.
Furnace compartment wasn't properly sealed. Water got in, started some corrosion and eventually shorted out the board. To help ensure this doesn't happen to you, check the seal and, if needed, run a bead of silicone along the top and sides of the outer trim piece. |
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| Evaluation of Service Performed: |
He and his wife wasted no time. In and out in 15 min. A bit pricey but straightforward and extremely competent. Did what needed
to be done facing low 30 temps. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 12/12/2018 | ||
| Company Contact: | Ken | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Repair of Aqua Hot heating unit. Had excess smoke and bad smell inside of
coach. Found unit fuel pump was leaking, air adjustment way off, bad fuel line, electrodes way out of adjustment. |
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| Evaluation of Service Performed: |
Ken and Rachel were very efficient getting unit taken apart and doing the
repairs was performed quickly. Very willing to share what he was finding and how he was doing the repairs. They had all parts on hand. After reinstalling the burner they took the time to make sure unit was working correctly. Found we still had too much smoke, so removed unit again and replaced the nozzle, which corrected the smoke issue. Very willing to share their knowledge about the Aqua Hot and how to use the unit in the future. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/29/2018 | ||
| Work Done on: |
Class C
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| Service Performed: |
Repair the air-conditioning and the plumbing by removing the
furnace in the oven The rig was so hot we couldn�t stay in it. It was a 112 degrees. |
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| Evaluation of Service Performed: |
Ken and Rachel were tremendously proficient at doing their work but
had some troubles troubleshooting the 20-year-old RV. Ken was a genius and had everything working in about 20 minutes but one little microswitch caused hours of work. Ken was more than fair about not knowing about the switch and didn�t charge him for his time despite my protests of his Lowpriced bill.There just generally good people and I really care about their customers like their families. I was so impressed I would like to be his new brother. I can�t recommend a better person and team in general than Ken & Rachel. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/1/2018 | ||
| Company Contact: | Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
A tree hit our awning. Cameron ordered it and
installed it within a few days. He and Rachel fixed our slide toppers and replaced batteries which were not an easy task or myself to get to. He knows everything! Recently my jacks would not retract, he walked me thru how to fix it so I could get to Tucson to have them repaired. On another occasion, we had what my wife called the "smell from hell." He recommended a product which I purchased and it solved my problem. Cameron tells you the way it is. He does not sugar coat it and provides you with the various ways to fix a problem from band-aid to major surgery. Also those items that he does not work on, satellites, window glass, etc., he give you recommendations for just as good a service person. |
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| Evaluation of Service Performed: |
You could not ask for a better technically efficient
RV Repair person. He will normally return your call in 1 hr, if in fact he doesn't pick up the phone right away. We usually wait until we get to Tucson to use Cameron for repair because he is honest, knowledgeable,trustworthy, and an excellent repair person. He has always come out to assess what my RV issues are, looks at my extended warranty, contacts the warranty company for prior approval and then gets the parts and schedules the repair within a day or two based on availability of repair parts. As we travel across the US, I have called Cameron to ask how to repair a problem until I get to Tucson. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 2/5/2018 | ||
| Work Done on: |
Class B
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| Service Performed: |
Initial service call confirmed a/c and
fridge issues. Scheduled repair for both plus a broken toilet. |
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| Evaluation of Service Performed: |
Outstanding. High quality work,
organized, strong customer service and fair price. I would use them again. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 11/24/2017 | ||
| Company Contact: | Kenneth Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Kenneth and his wife came out twice to repair a slide motor that had burned
out and to replace a Dometic AC that failed under warranty. |
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| Evaluation of Service Performed: |
Our first call concerned the slide-out failing to work. After explaining
what happened, he correctly diagnosed what the problem was on the phone. Later, he came out and confirmed it so he contacted HWH & had the parts sent to him. Came back out that week and fixed the problem quickly. Our second issue was our front AC not cooling well. He checked temps, contacted Dometic, got the info on the AC (his wife got on the roof, removed the cowling and took pictures of the manufacturers sticker) and had a new replacement AC sent which came in about 10 days later. It was installed under warranty (it failed almost a year to the day!). They knew exactly what they were doing. He and his wife work as a really good team and do the work quickly - we are both very impressed with their reliability, honesty and forthrightness. Will always check with them when in town if we ever need any other work done before going anywhere else. His service is a real find! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/10/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Most recent was trouble shooting and replacing stabilizer jack motor.
A few years ago, the hinge on our RV refrigerator snapped the day before we were to depart Tucson. Called Ken that morning with the information. He was able to track down the exact replacement door in Phoenix and installed it that afternoon. Amazing response to make things work. |
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| Evaluation of Service Performed: |
Ken is the go to guy and Rachel is an efficiency machine at keeping the paper work for insurance and parts flowing, in
addition to working with Ken. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 5/6/2017 | ||
| Company Contact: | 520-490-7632 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Diagnosed an Alternator Issue | ||
| Evaluation of Service Performed: |
If you are in Tucson and have an RV issue, Cameron is THE guy to
call. The other guys never even returned my calls. This guy showed up when he said he would, was honest and provided spectacular service. Don't waste your time with anyone else. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 4/13/2017 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Diagnose noisy hydraulic jack. Had me operate the jack (up and down) while watching the jack and again while checking the
pump and valves. Diagnosed that it is the valve and it's not too bad and doesn't need to be replaced anytime soon. Further, suggested how to get the best replacement part at my leisure. Described the ease of the replacement, as well as the mess. |
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| Evaluation of Service Performed: | Fast, efficient and cost-effective (no charge for the diagnosis). Professional appearance and manner. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/23/2017 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Replace water pump, replace and fix front landing gear,
install solar system. |
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| Evaluation of Service Performed: |
We have used Ken and Rachael's service several times.
Highly recommend them if you need any work done. Their work is very high quality, will give opinionated but solid advice, and price is very reasonable. They have done factory warranty work and a solar install. Great job! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 2/22/2017 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
My new Fleetwood Flair motorhome
toilet backed up....Could only put liquids down. Dealer had it for 3 months, sent back to factory..They did not fix it. Cameron and his wife in 30 minutes pulled the toilet and determined the toilet tube was 1/2 inches from bottom of black tank instead of 1" into top of black tank. Cameron is the best and diagnosed my problem that the dealer and the factory did not do. |
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| Evaluation of Service Performed: | Prompt and excellent! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 2/18/2017 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Repair of flash water heater. These
folks are more than good, they're also fast. Cameron diagnosed the problem with my water heater in just a few minutes, and took the time to explain it to me. Showed up on time with the replacement parts, and had them installed in 30 minutes. Great job. Went above and beyond. The fact that he takes 3rd party warranty is a big plus. |
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| Evaluation of Service Performed: |
Excellent service. They do their
best. I will use them again! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 1/17/2017 | ||
| Company Contact: | Ken Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replace roof air conditioner, changed 50 amp power canceler switch, repaired awning, | ||
| Evaluation of Service Performed: |
I have been using this service for two years now. These people are so unusual as they are extremely reliable and professional. They do not cut corners or
take short cuts. Great attitude, very pleasant. The quality of their work is superb no mistakes, near perfect. It's like a breath of fresh air have a service do such quality work with the attitude of a true Christian or Believer, they walk the walk. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 6/3/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replacement of rooftop air conditioner | ||
| Evaluation of Service Performed: |
Great job - Told us what needed to be done and called us with pricing before they ordered the unit. Called us as soon as it came in and installed. The
outside temperature was over 100 degrees. Knew exactly what to do. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 5/24/2016 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Repaired Onan generator and 2 air conditioners. | ||
| Evaluation of Service Performed: |
Fantastic! Shows up when promised and comes with an amazing mobile shop that has everything to do everything. Very knowledgeable and persistent in
finding the cause of the problem and not simply part swap. Amazingly affordable. Great experience. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/14/2016 | ||
| Company Contact: | 1984 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Replaced air conditioner motor and fan attachment serviced and cleaned. | ||
| Evaluation of Service Performed: |
The business owner and his wife found the part we needed. Scheduled a later time on monday to install for us. They had an opening to get the work done
earlier so they gave us a call showed up promptly completed the work very friendly team the husband and wife are. Will have work done in the future with this business again. I highly recommend. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 2/26/2016 | ||
| Company Contact: | Ken Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replace fuel pump and motor bearings in Aqua Hot burner. Replace roof AC/Heat pump. | ||
| Evaluation of Service Performed: |
Excellent. Arrived exactly when promised, work done with skill and care. First new A/C shipped to Ken was damaged in shipment so had to wait for second
unit to arrive. Ken and his wife worked with my extended warranty company to get my repairs covered. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 2/3/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Replacement of hydraulic motor and solenoids. Upon arriving at the Lazyday KOA the slide-outs and lifters would not respond. Ken was able to locate the
problem within minutes. A new motor was ordered and installed a few days later. |
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| Evaluation of Service Performed: |
Ken and his wife accomplished the repairs on site. The work completed was the best I've ever seen! They are very diligent in every way to find the problems
and repair them. I hope people see their unique qualities and appreciate the focus/dedication they exude. If we are in the area again we would definitely call on them again if we have a problem! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/25/2015 | ||
| Company Contact: | Ken | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Wife was complaining about noise from rear A/C and didn't want to wait until we got home to rectify the problem. Called Ken on Friday before holiday
weekend. Agreed on Monday for total replacement. Unit was late from Phoenix but they, him and wife, came out and installed the new unit late in afternoon and evening. All worked fine. |
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| Evaluation of Service Performed: | Excellent! did a good job and kept us informed all the way. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/1/2015 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repaired heat pump communication problem with thermostat. | ||
| Evaluation of Service Performed: |
It turned out that there were two problems. It required several visits to sort out (one on Sunday). Ken and his wife worked quickly and kept me informed.
The problem was solved. The only knock I have with his service was that he seemed to be very busy and stressed. I think that the secondary problem could have been caught and repaired on the first visit. But, when I called to report additional problems, he was quick to come back out and continue diagnosis and repair. By the way, he did not charge for the follow-up diagnosis and fix. I would use him again. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 11/30/2014 | ||
| Company Contact: | Ken Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Electrical problem with A/C coming into RV from 50 Amp pedestal. | ||
| Evaluation of Service Performed: | I was very impressed with his work and knowledge of RV repair; he was able to solve the problem very quickly. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 12/14/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Awning, generator, bathroom issues, door lock. | ||
| Evaluation of Service Performed: |
Excellent work. Always returned called and made it on time for all appointments. Ken tells you how it is and does not mix words. I have seen him help out a
person and not charge any fee. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/22/2013 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | 12v electrical issues along with my hydraulic jacks acting up. | ||
| Evaluation of Service Performed: |
Ken, the owner, did a diagnostic check of the 12v system, explained all he was doing during each step. Determined the converter needed replacing.
This power issue is what was messing up jacks and when fixed, the jack issue was resolved. Cameron's Mobile Service was recommended by the office staff and a couple of other rigs in the park. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 7/18/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Has worked on the Discovery several times in Arizona most recent was toilet ball, excellent service. I have called twice for advice on other problems. He always has taken the time to evaluate and provide advice/suggestions. | ||
| Evaluation of Service Performed: | Advice has been spot on. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 11/1/2011 | ||
| Company Contact: | Ken Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
* Troubleshoot and repair a difficult and elusive problem with the Aqua Hot unit.
* Install Magnum inverter |
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| Evaluation of Service Performed: | Excellent. Ken's trailer is a complete shop. Absolutely tenacious. Won't leave until it's fixed! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 3/20/2010 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repair of coolant line from Hydro Hot to interior heat exchanger. Problem discovered at midnight on a Friday night. Ken was there the next morning to repair the line and get me working perfectly. | ||
| Evaluation of Service Performed: | As always, Ken is extremely efficient and reliable. Always shows up on time and quickly diagnosis the problem and repairs it efficiently. If you need Aqua Hot or Hydro Hot service in the Tucson area, Ken is the man! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/7/2009 | ||
| Company Contact: | Ken Cameron | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Annual maintenance of Hydro Hot unit, as well as some minor repairs to the unit. | ||
| Evaluation of Service Performed: | Ken was scheduled to arrive at my site at 8:30 a.m. and he arrived exactly on schedule. He performed the annual maintenance service on my Hydro Hot unit and while doing so explained precisely what he was doing and why. He made several suggestions for improvements and I had those done. Ken's customer relations and communication skills were as good as any that I've seen in the RV industry. I plan to use Ken to do a number of additional repairs and will report back on those as well. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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