RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Camping World 31300 Blue Star Highway, Midway, FL   32343 800 446 3199 Location on Google Maps           Latitude: 30.501341   Longitude: -84.452114 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   4/25/2017   Work Done on:   5th Wheel Trailer   Service Performed:   NO work was done for us by Camping World. Due to several frustrating and unsatisfactory exchanges with their Service/Parts Dept, we walked away. Camping World refused to order parts that had already been approved by my extended service warranty unless I either parked my 5W at their store or gave them my credit card info. Since we live in our RV full time, leaving it at Camping World while parts were ordered/delivered was not an option. Since I have zero confidence that their service/parts department is capable of ordering the correct parts (based on numerous unsatisfactory interactions with their service and parts department), I refused to give them my credit card number.   Evaluation of Service Performed:   It's really unfortunate that Camping World cannot hire and train competent people. The service department rep did not know what to do, who to call, how to determine part numbers or how to coordinate work with our warranty company. They actually told me that our case was a "nightmare." Not exactly what you want to hear from a customer service representative.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   7/21/2016   Work Done on:   5th Wheel Trailer   Service Performed:   I purchased a new Forest River from this facility and it took 5 weeks to take delivery. I had it one day and the AC went out. Let me say, I was living in it full- time. I stayed in the southern summer heat for a week and they decided they had to have it back at the dealership. Today is 3 weeks later and still no repaired AC. The service coordinator is next to useless.   Evaluation of Service Performed:   The service department front desk staff tells you they are concerned with customer satisfaction but it is not supported by action. The mechanics do what the front desk folks give them to do but trying to get cooperation up front is useless. If you value your time, never, ever take your rig to Camping World Midway, Florida.   Value of Service:   Poor   Quality of Service:   Poor   Email Address of Reviewer:   [email protected]               Date of Service:   9/15/2015   Work Done on:   Class B   Service Performed:   Maintenance work plus replacing latches and under counter light.   Evaluation of Service Performed:   The work was fine. The service and communication was awful. I dropped it off mid September. The guy who was working on my account told me he would call me in a week. Four weeks later I get my RV back. I don't even know what happened. I kept calling and on one would call back. Finally spoke with someone who said they would call me in a few days. Two weeks later they call. It was probably the WORST service I have ever gotten. I asked them about my house batteries because they looked swollen. They scratched their heads and kind of said "I dunno" or something like that. I found them to be professional but very much lacking in basic communication skills.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   2/27/2015   Work Done on:   5th Wheel Trailer   Service Performed:   Replaced Ceiling Fan, Microwave and 32" TV. The three items were blown out at the local fair grounds camping facility. It was an insurance claim & needed replacement for reimbursement. It took six weeks for completion. It was a very bad experience!! Finally after they got tired of seeing me once a week I contacted the service manager and had a very serious chat. They called and said it was ready and it was not. Microwave was 2" too small and was stuck in the hole not attached. Fan hung to low and hit the slide out. TV bracket not secure. Left window cracked & carpet got wet, did not discover until later.   Evaluation of Service Performed:   Stay away from this place!! Unfortunately the only game in town. I try to wait until we are in Santa Rosa Beach for service. Every time we take it in for work it has been a POOR experience.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   12/1/2007   Work Done on:   5th Wheel Trailer   Service Performed:   Brakes were not working properly; they did not seem to understand the problem or the solution, responded by changing parts including controller and magnets at cost of $800. Properly diagnosed and fixed water heater for $270.   Evaluation of Service Performed:   Warranty management non existent; failed to get reimbursed for water heater still under manufacturer's warranty. Failed to get reimbursement from extended warranty. Brakes still functioning poorly.   Value of Service:   Poor   Quality of Service:   Fair Page last updated: 4/18/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster