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Cummins West (Coach Care)
4601 Brundage Lane, Bakersfield, CA   93307
(661) 325-9404
Location on Google Maps           Latitude: 35.3873576   Longitude: -119.0168962
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  Date of Service:   7/1/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Generator inop warranty. 6000 service. Check dash A/C and
windshield wipers for issues. Replace slideout controller
  Evaluation of Service Performed:   Work took one week longer than promised. Parked RV by lawn
sprinkler causing water spots, denied doing. 6000 mile service, did
not follow Cummins/Frieghtliner checklist, missed many items. Wiper
and windshield issues, lied to us about checking. Slideout controller,
did not even fasten properly. Did not do documented post install
verification of operation. When checked was hanging by electrical
wires. Would not trust this center with servicing a pet rock.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   7/7/2011
  Work Done on:   Class A - Diesel
  Service Performed:   I had a leak in the oil filter caused by a broken heat shield rubbing on it. They took me without an appointment, let me hook up to their 50 amp service while I waited, and when my turn came up, diagnosed and fixed my problem.
  Evaluation of Service Performed:   The service tech did a complete and expeditious job in the repair.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Date of Service:   5/13/2008
  Work Done on:   Class A - Diesel
  Service Performed:   Country Coach 06 Cummins 400 ISL -> annual PM, coolant change.
  Evaluation of Service Performed:   Excellent service, they also did the fuel line recall which we received notice of the night before arriving. Iinitially was concerned that they couldn't find my appointment but they started the work the afternoon we arrived and we were very happy with their work and their attitude
  Value of Service:   Very Good
  Quality of Service:   Excellent

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