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PPL Motor Homes
10777 Southwest Freeway (Highway 59 South), Houston, TX   77074-9829
Location on Google Maps           Latitude: 29.6222509   Longitude: -95.6008085
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/5/2016
  Work Done on:   Class A - Diesel
  Service Performed:   They installed a replacement for a Blue Ox Tru Steer which had failed.
  Evaluation of Service Performed:   Not only did they do the installation but they checked the entire system and replaced a fuse with bent prongs. We were traveling and they were very good
about scheduling based on our needs. he cost came in below their original estimate. They were very professional and friendly. I would highly recommend
them over Holiday World which would not help in any way.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   10/21/2010
  Work Done on:   Class A - Gasoline
  Service Performed:   We lost coach battery power so took our '94 Aerbus into PPL. There were a couple of other things we needed to have checked out, too. Took a full week. Service department never once answered their phone - we left voice message after voice message to try and learn the status of our repair -- finally reached them by sending an email to the sales department who then walked over to service to tell them to call us back.
  Evaluation of Service Performed:   The work done was done well, although they never offered us our replaced part so have to wonder a little bit about that.
  Value of Service:   Fair
  Quality of Service:   Good
  Date of Service:   11/1/2007
  Work Done on:   Class A - Diesel
  Service Performed:   Bought used DP from PPL. Full service performed, check out of all appliances, installed Blue Ox tow package on TOAD, installed brake system on TOAD, installed slide cover, repaired coach dash air conditioning.
  Evaluation of Service Performed:   Excellent work, both sales and service personnel were knowledgeable and easy to deal with. My wife insists that if we are within a thousand miles of PPL and can get there to have work done that we would do so. I'd cut that to 500 miles...but agree that they do good work.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   10/5/2005
  Work Done on:   Class A - Diesel
  Service Performed:   Several problems: A/C not putting out enough cooling air, awning not working properly, oil change and lube.
  Evaluation of Service Performed:   Tech put a VOM meter in 120v socket and said that the A/C was drawing too many amps, you cannot measure amps with a VOM. Subsequently took it to another repair show and that was not the problem. Two techs worked two days (charging by the hour to fix the electric awning. They finally gave up. I discovered at a different repair shop that it needed a $5 part replaced which took about 15 minutes. They had no clue. Many other things were not done properly.
  Value of Service:   Poor
  Quality of Service:   Poor

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