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Charles Clark Chevrolet
801 W US Highway 83 , McAllen, TX   78301
Location on Google Maps           Latitude: 26.202951   Longitude: -98.228020
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  Date of Service:   12/31/2007
  Work Done on:   Medium Duty Truck
  Service Performed:   I had the oil/oil filter, fuel filter, and transmission exterior filter changed, with a lube job, on my 3500 Chevy duramax.

They charged me for 3 gallons of oil, when it holds 10 quarts. Saying that down in this area there are only 3 quarts to a gallon. They charged me 1 hour for changing the fuel filter, 1/2 hour for changing the transmission filter, and in Iowa they charge .38 hours for the fuel filter, and .2 for the transmission filter. The last change in Iowa cost $112.00. This change cost $347.00. we felt that if we were with a dealership, at least it would be reputable, and have the same labor book. They per hour charges vary, I understand that.
  Evaluation of Service Performed:   The service was terrible--I waited 3.5 hours for a normal 1 to 2 hour service
  Value of Service:   Poor
  Quality of Service:   Poor

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