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Family RV
Irvine, CA   92602
Location on Google Maps           Latitude: 33.7383253   Longitude: -117.7666567
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  Date of Service:   9/10/2006
  Work Done on:   5th Wheel Trailer
  Service Performed:   Warranty work
  Evaluation of Service Performed:   I just bought my RV from Family RV, and the buying process was horrible. They lie to you every chance they get. They will say anything to get a sale. And when it came to get work done they told me over the phone to come on in. Drove 3 hours to get there only to be turned away. I tell everyone NEVER to deal with Family RV
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   10/5/2003
  Work Done on:   5th Wheel Trailer
  Service Performed:   The frame brackets holding the water tank on my 2003 Rage'n 5th-wheel had broken. I took it to Family RV for this to be fixed under warranty. Rich the service manager was great. He contacted the factory, which designed a new heavier bracket. The new assembly was installed by Rich.
  Evaluation of Service Performed:   I've purchased two RVs from Family and have had all work performed by Rich and crew.
  Value of Service:   Very Good
  Quality of Service:   Very Good

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