Factory RV Outlet (was Family RV Service Center)
Hwy 447, Walker South Road,
Walker, LA   70785
Location on Google Maps           Latitude: 30.4879678   Longitude: -90.8614878
Company web site click here
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Date of Service:
Charles Paetz, SM, & Scooter, Chief Tech.
Work Done on:
1990 Airstream 25' -- Flat Tire Damages: R&R inner and outer wheel well, replace interior wall, repair wiring to water pump & replace FW fill hose, R&R wheel well molding & lower wrap panel.
Evaluation of Service Performed:
The repairs were performed in a workmanlike manner. They used factory manufactured parts whenever possible. The quality of the part(s) manufactured on-site is fair to good (they really aren't skilled cabinet makers). The negatives have to do with failed promises and unrealistic estimates of what the work entailed, resulting in having to request supplemental funds for the work done from the insurance company. (My cost remained the same. If there hadn't been an insurance company footing the bill, I suspect the results would not have been as satisfactory -- an additional 10 days and over a thousand dollars above the original estimate for nearly double the amount of labor originally estimated. And then there's the cost of motels for an additional 10 days over the original 4 working day estimate, some of which is attributable to weekends and sickness of the employee doing the cabinetry. Still, it means an additional grand in motel and food costs and the possible loss of my wife's job due to the likely miss of a mandatory return-to-work date. All collateral consequences of the delays in completion of the job.)