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Factory RV Outlet (was Family RV Service Center) Hwy 447, Walker South Road, Walker, LA 70785 225-665-9055 Location on Google Maps Latitude: 30.4879678 Longitude: -90.8614878 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 1/3/2008 | ||
| Company Contact: | Charles Paetz, SM, & Scooter, Chief Tech. | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | 1990 Airstream 25' -- Flat Tire Damages: R&R inner and outer wheel well, replace interior wall, repair wiring to water pump & replace FW fill hose, R&R wheel well molding & lower wrap panel. | ||
| Evaluation of Service Performed: | The repairs were performed in a workmanlike manner. They used factory manufactured parts whenever possible. The quality of the part(s) manufactured on-site is fair to good (they really aren't skilled cabinet makers). The negatives have to do with failed promises and unrealistic estimates of what the work entailed, resulting in having to request supplemental funds for the work done from the insurance company. (My cost remained the same. If there hadn't been an insurance company footing the bill, I suspect the results would not have been as satisfactory -- an additional 10 days and over a thousand dollars above the original estimate for nearly double the amount of labor originally estimated. And then there's the cost of motels for an additional 10 days over the original 4 working day estimate, some of which is attributable to weekends and sickness of the employee doing the cabinetry. Still, it means an additional grand in motel and food costs and the possible loss of my wife's job due to the likely miss of a mandatory return-to-work date. All collateral consequences of the delays in completion of the job.) | ||
| Value of Service: | Good | ||
| Quality of Service: | Good | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/5/2007 | ||
| Company Contact: | Charles | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Exterior lower panels, wheel well, plastic molding, sliding door | ||
| Evaluation of Service Performed: | Excellent quality work, easy to deal with, ready when expected, courteous, no surprise costs! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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