Company
Sacramento Valley Ford Truck Sales
825 Stillwater Rd.,
West Sacramento, CA   95691
(916) 372-3685
Location on Google Maps           Latitude: 38.589047   Longitude: -121.55598
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the explanation of the problem from your perspective.
 
 
 
 
 
Date of Service:  
10/1/2007
 
Work Done on:  
Class A - Gasoline
 
Service Performed:  
Was advised to replace front brake disk pads, from a previous service, which was very good. Had the pads replaced and rotors turned. When I left the facility, I got almost 1 mile away before having extreme steering vibration and shaking. Seems someone put one of the tire/rims on, with-out rim being centered on studs, lugs.
Dealership had me towed back and replaced rim. All was Well!
BUT come March for my 1st trip out, every time I made a hard left/right turn, the front right would shutter and shake. Only straight ahead, tap on brakes would stop it. After calling the facility, the manager was to call me, 2 weeks later still NO response.
 
Evaluation of Service Performed:  
I found that the right caliper had been remounted 360 degrees out, with a big loop in the flex brake line, and NO cleaning nor lube of the caliper contact contact points had been done. I have corrected the deficiencies, and now seems to work, like original.
 
Value of Service:  
Good
 
Quality of Service:  
Poor
 
 
 
Date of Service:  
11/1/2006
 
Company Contact:  
Larry Pereira or Mike
 
Work Done on:  
Class A - Gasoline
 
Service Performed:  
R&R transmission output seal, service transmission
Over-haul Parking Brake assembly, new linings R&R Differential input seal, cap off fluid.
 
Evaluation of Service Performed:  
Work was completed with a professional competence and attitude, on my 87 Elite, Class A. The service manager and mechanic had no problem showing their work, and offering advise, as to work that might be considered in the future.