RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Dakota RV 3831 N. Deadwood Ave, Rapid City, SD   57702 605.348.1212 or 1.800.788.0341 Email Address: [email protected] Location on Google Maps           Latitude: 44.1358   Longitude: -103.2719403 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   6/5/2017   Work Done on:   Class A - Diesel   Service Performed:   1) Replace torn slide toppers 2) Troubleshoot & repair basement A/C unit   Evaluation of Service Performed:   1) Performed on time and at a reasonable price 2) Found time to add this unexpected repair. Ordered parts and made repairs in a timely manner during heat wave. Tech Kevin was very knowledgeable and experienced.   Value of Service:   Very Good   Quality of Service:   Excellent       Date of Service:   6/1/2016   Work Done on:   Class A - Diesel   Service Performed:   Fixed a slide-out that had a bad motor   Evaluation of Service Performed:   Excellent. Called Dakota RV and made a 1pm appointment. Later that day when I returned, it was already done. The technician (wish I had caught his name) was highly experienced and was very helpful; the guy really knew his stuff. The manager, Cole, scheduled the work and coordinated with my extended warrant company; I didn't even have to call them. On the whole, Dakota RV was quick, expert, organized, efficient, helpful and reasonably priced.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   9/15/2009   Company Contact:   Donna Maloney   Work Done on:   Class A - Diesel   Service Performed:   Refrigerator lost all power (thus no cooling); called Dakota RV late afternoon of 9/14 and was told to bring in our coach first thing the next morning (8:00 a.m. - 9/15), which I did. I spoke initially with Donna Maloney, General Manager, who then put me over to the Service Manager, Cole Foster. Kevin, the tech got right on it and found the problem being two corroded wires (from a recent ice-maker water leak that had just been corrected). Kevin checked out the system and found that all other items were good and working. Kevin replaced the wires and connectors and corrected the non-power issue for our Norcold Refrigerator.   Evaluation of Service Performed:   I found Dakota RV fast, efficient, and honest in their dealings with me on the repair of my refrigerator in my Monaco coach. Keven, the tech, was knowledgeable and professional in his approach as well as correction of the problem. Cole Foster, the Service Manager was very through in explaining what they found and what was needed to correct the problem. I was in and out in less than one hour...and only charged for 1/2 hour of labor. I was very satisfied with the charges made by Dakota RV. And the good news was that it was not major and we lost no food. I recommend Dakota RV for RV service, and I will continue to use them in the future when possible.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   8/21/2009   Work Done on:   Class A - Diesel   Service Performed:   Repair bedroom slide topper awning fabric which had come loose from the side of the coach.   Evaluation of Service Performed:   All time frame promises were kept and service charges were very fair. A clean and professional shop.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   6/14/2007   Work Done on:   Class A - Diesel   Service Performed:   Repair leak in Hydro-Hot. They have three factory trained techs for the Aqua-Hot and Hydro-Hot systems.   Evaluation of Service Performed:   The tech knew exactly what to look for and how to get to the leaking part. We arrived at 10:00 and were out by 11:00.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected] Page last updated: 4/23/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster