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Company
Cummins Coach Care 4499 Lewis Rd, Harrisburg, PA 17111 1 800 841-1344 Location on Google Maps Latitude: 40.251083 Longitude: -76.803875 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 4/6/2018 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
I had the Full Freightliner and Cummins required and suggested services performed here 4/6/18. Very professional from the
service manager on night duty all the way through out. The lounge is comfortable with free WiFi, a TV, Coffee and some snacks. I took advantage of their overnight parking to arrive the evening prior to my service appointment, both 30 and 50 amp power is available. Lot is a bit off level, but not too bad. I had no issues. I highly recommend this location. |
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| Evaluation of Service Performed: | Everything was handled professionally and completely. Explanations of all were forthcoming. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/16/2017 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Air leak, compressor constantly cycles | ||
| Evaluation of Service Performed: |
Traveled 80 miles to bring in for repairs. Was told a day later it was repaired and can be picked up. Started motorhome and
still same problem, can plainly hear air leak under bus. Left for two more days and told all was fixed and can be picked up. Started bus...same air leak. Left shop and had fixed elsewhere. Total idiots work here. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 10/5/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
We took our class A in for repair for a very obvious air leak. I pointed out the leak to the service writer. The next day
they called and said it was repaired. When we picked up the coach the same air leak was present. The service writer said they were sorry and would have it fixed the next day. Guess what, they didn't fix the leak although they said they did. We took the coach out of there, had it repaired at another shop. |
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| Evaluation of Service Performed: | Terrible. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 4/20/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Generator was not working right. | ||
| Evaluation of Service Performed: |
Was told they had checked out the generator and everything was working like it should. Left for the west in September of 13 and when we got to AZ the
generator would not work. Called them and was told to take it a Cummins repair shop and they would talk care of the bill. Here it is one year later and they have refused to pay the bill. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 4/13/2009 | ||
| Company Contact: | Edward B Smiley | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | The coach was purchased used in December 2008, and we wanted to ensure it was roadworthy. A thorough diagnosis revealed that it needed a new turbocharger, exhaust manifolds and appropriate hardware. In addition, the charge air cooler along with the air dryer was serviced with new parts, etc. There were also other items addressed such as an oil/filter(s) change, generator oil/filter(s) change, air filter replacement, chassis lube, coolant change and chassis dynamometer performed. | ||
| Evaluation of Service Performed: | Our assessment of both the quality of work and superb customer service was outstanding. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/26/2009 | ||
| Company Contact: | John Fisher | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | We had annual engine service, oil change, chassis greased, air filter, gas filters, as well as transmission service, Engine speed senors changed due to failure, new shocks installed, house batteries installed as well as service on the continuous hot water heater. | ||
| Evaluation of Service Performed: | The above work was completed in an efficient manner with updates on completion as well as cost. Overall a great experience. I would suggest to make use of this facility for motorhome repairs. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 6/7/2008 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Air ride leveler repair | ||
| Evaluation of Service Performed: | Excellent. Did have one problem and they immediately took me in the shop and the head mechanic did the adjustment personally. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 4/12/2008 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Diagnosis of power loss resulting from bad catalytic converter. | ||
| Evaluation of Service Performed: | This was an emergency breakdown on the turnpike, we were dealt with in a very timely manner. All service personnel were very courteous, efficient and knowledgeable. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/10/2007 | ||
| Company Contact: | John | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Annual service | ||
| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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