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Rick's RV
1546 East Main Street, El Cajon, CA   92021
Email Address: [email protected]
Location on Google Maps           Latitude: 32.805586   Longitude: -116.9248669
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   11/1/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Numerous accessories installed including solar
panels/controller, motorcycle rack, CB & wifi antenna,
interior water filter, battery monitor system, ceiling
fan, search light, etc.
  Evaluation of Service Performed:   Hours spent seems a bit much, but very good work and
on time with appointments. You can even stay in their
parking lot if needed. Suggest you buy your own parts
and bring them in to install.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   9/23/2014
  Company Contact:   Erick Bensted
  Work Done on:   Toad
  Service Performed:   Had my tow bar installed on a new vehicle and had the car wired for towing.
  Evaluation of Service Performed:   Excellent job. Took a while, but all looks good.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   9/5/2008
  Work Done on:   Class A - Gasoline
  Service Performed:   Window replacement, wall paper, window crank replacement
  Evaluation of Service Performed:   Rick's in Miramar was the PDI for our new class A (2005 Safari). We noted several things during the PDI that needed repair. One being the double pane window above the driver's side slider. We were told one would be ordered and we would be called. After six weeks of waiting for a call I contacted Safari/Monaco and was told the window had been delivered to Rick's one week after it was ordered. I found out the window had been sitting in Rick's warehouse for five weeks. When we finally got in for repair they still needed to order the wall paper and window crank. After repeated calls, over a six month period, I gave up and went to another local warranty repair center. Everything completed within a week. As far as I know Rick's still has an open work order on us. We will not be repeat customers to Rick's.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   9/15/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Had several items to be done on a Due Bill when I bought the Class A. Those that were done were eventually done only after prodding. One item never fixed so I just disconnected the 'alarm sound'. Gas sending unit was never replaced (they told me they would call me when it came in. Nothing as yet.) I eventually went to Camping World in San Marcos and had the problem taken care of in a one hour appointment. Two other items, Satellite Antenna not tracking, and hot Water heater not working. After appointments at Rick's RV neither problem was resolved. Again, I had Camping World take care of each of these problems in two one hour appointments.
  Evaluation of Service Performed:   Poor. They meant well but unable to take care of my problems.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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