|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Mechanics Express 237 D Industry Parkway, Nicholasville, KY 40356 859-885-2643 Location on Google Maps Latitude: 37.9358704 Longitude: -84.5402318 |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 4/25/2007 | ||
| Company Contact: | Bruce | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
The mobile mechanic arrived in about 2 hours, found the problem was the air bag leveling valve, bought a new one, installed it in the Wal-Mart parking lot and we were done! We were very pleased with the work and only costing $517. When I studied the bill I saw we were charged for 5 hours and he was working with us for only 3 (including the trip for parts.) Good Sam's ERS said they paid for the service call so I called to see when the exact service call was--when we called or when they arrived. Good Sam's said it was when they arrived so I called ME to question our part of the bill:
|
||
| Evaluation of Service Performed: | I told him I had a question about my bill. He said, "Your bill is correct, have a good day." and hung up! He called back! I asked why he hung up on me. Almost exact quote--You people in your quarter million dollar motor homes try to nickle and dime me and don't want to pay. It is always the WOMEN who call and complain, what is wrong with your MEN? I saved you thousands of dollars keeping you from a towing charge and you nit pick over a few dollars!" This went on for a minutes or so BEFORE I asked the question about the 3 or 5 hours. I understand a portal to portal charge, I just wanted an explanation. He was so rude I was just shaking when I hung up. (Maybe it's the women who pay the bills so they make the calls?!) | ||
| Value of Service: | Good | ||
| Quality of Service: | Poor | ||
| Page last updated: 12/3/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |