|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Traveland R.V. Superstore 20529 Langley Bypass, Langley, BC V3A 5E8 604 530 8141 Location on Google Maps Latitude: 49.1132364 Longitude: -122.654919 |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 8/1/2014 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
We purchased our motorhome in 2011, and have probably had the unit in there 2 dozen times. On average it takes 3 visits before the problem gets
resolved. They have no customer service and once they have sale they truly don't care about trying to resolve issues. |
||
| Evaluation of Service Performed: | Everything from mechanical to appliances and sound systems. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
| Date of Service: | 10/12/2013 | ||
| Work Done on: |
5th Wheel Trailer
|
||
| Service Performed: |
Had our 5th wheel in various times - always took longer than promised and had to go in several times. Last time they would not repair a leak in galley tank,
kept saying the parts were not in for slide, then supposedly fixed it but installed too small a motor back in it, stated could not get microwave replacement. This all over a period of 4 months. |
||
| Evaluation of Service Performed: |
Slide failed while we were on holidays in U.S., had it repaired properly in Yuma by SunBum Repairs. Tedco found replacement microwave and replaced it
within a week. Traveland does not offer service and should not have a dealership. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
|
|
|||
| Date of Service: | 4/16/2007 | ||
| Work Done on: |
5th Wheel Trailer
|
||
| Service Performed: | Variety of warranty work on our 2006 Heartland, Bighorn 3055rl | ||
| Evaluation of Service Performed: |
Work has been completed, finally.I have 10 service repair orders. Lots of items carried over from one service to another. In Oct/06 unit was in for one month with 4.5 hours of work done. Talked to service manager and on Dec 4/07 was promised 3 days max, but got it back 1 month and 2 days later with 28.1 hrs. of work. The work completed is satisfactory, but the time at the dealer is not. It is now back in as of April,16/07. They had over 3 months to make an appointment for a subcontractor and that was not done, so I wait again.
In late December I asked that the owner call me and when I took the unit in April 16 remarked that I am still waiting for a call. Service man said he spoke to owner and I am still waiting as of April 26/07 |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 12/1/2006 | ||
| Work Done on: |
Travel Trailer
|
||
| Service Performed: | Ladder Installation | ||
| Evaluation of Service Performed: | Dealer installed our factory-ordered ladder INCORRECTLY! Trailer came pre-blocked to secure ladder to specs and the ladder was not secured to this frame/blocking. Therefore, in two spots the ladder was just secured to the aluminum siding. When I complained the first time to the service staff, they said it was 'fine'. After some research, I complained again - this time to the service manager, and again, they still said it was 'fine' - don't worry about it. When I called the manufacturer and they told me it was NOT 'fine', the manufacturer got the ball rolling and the dealer FINALLY fixed it. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Page last updated: 4/19/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |