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Mountain Family RV
16300 S. Virginia St., Reno, NV   89521
Location on Google Maps           Latitude: 39.3742015   Longitude: -119.7457719
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  Date of Service:   6/1/2005
  Company Contact:   John Whipple
  Work Done on:   Travel Trailer
  Service Performed:   Water pumped replaced, kitchen sink replaced, three repairs on a leaky shower, flooring replaced after damage by water pump,screws thru the outside wall of a brand new Rambler to try to fix the table,
  Evaluation of Service Performed:   We were very unhappy with the quality of work. When they were repairing water damage they caused, they put our toilet on the bed, our water heater was on the shop floor next to someone's old toilet. Called to check on their progress. They said it was being worked on. We went by unannounced and our trailer was sitting out in the mud with nothing done. We ended up hiring an attorney.
When we tried to talk to the owner, he told us "Life is not perfect". We wanted to trade the trailer in on a newer one and he said he would give us $17K for our trailer, which was 3 months old. We paid $25K for it.
  Value of Service:   Poor
  Quality of Service:   Poor

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