RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Campers Inn RV of Philadelphia 1651 Bethlehem Pike, Hatfield, PA   19440 215-822-1345 Location on Google Maps           Latitude: 40.2798274   Longitude: -75.2993417 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   2/9/2019   Work Done on:   Class A - Gasoline   Service Performed:   7/1/18 They have no chassis and engine mechanics. Scheduled service repair for Motor A/C extended Warr. They referred to Bergeys Truck. Then had rear HVAC Carrier V compressor and fan stop working, had unit for weeks could not repair, quoted for whole new unit at 2600 Extended Warranty they sold me rejected. Complained many times on poor service to corporate mgr. Picked my unit up and was given excuse after excuse, then blamed lack of quality RV technicians   Evaluation of Service Performed:   Was shorted on payment when referred to Bergeys for Warranty repair, Could not complete HVAC repair competently. Multiple service failures over and over in my experience over the last two years. Great salespeople but the service is really bad including warranty work.   Value of Service:   Poor   Quality of Service:   Fair       Date of Service:   1/15/2019   Work Done on:   Class A - Diesel   Service Performed:   Made appointment to service specific issue on rig, told them of problem when appointment was made and (2 months later) when we dropped off rig for designated appointment   Evaluation of Service Performed:   After keeping rig for a month we find out that they have no one who knows how to repair the issue. Why did they not tell me upfront so I could find a repair shop that could. NEVER use them for anything. WORK WAS NEVER DONE!   Value of Service:   Poor   Quality of Service:   Poor               Date of Service:   3/1/2017   Work Done on:   Class A - Diesel   Service Performed:   Minor warranty issues. Tank Monitor, Porch Light, Align Cabinet doors, Adjust refer door.   Evaluation of Service Performed:   Excellent, albeit slow due to incorrect parts being shipped. Otherwise courteous and professional.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   9/25/2008   Work Done on:   Pop-up Trailer   Service Performed:   Purchased new pop-up unit from Media Camping in Hatfield, PA. A couple of years later we had a branch fall and pierce the hard top. It was out of warranty, and I opted to have their service department repair the hole. We did not take the unit out until the next spring, after covering it as usual for the winter. The hole leaked all winter, which we did not discover until we drove it to our favorite campground. There was extensive water damage inside; apparently the roof repair was not waterproof.   Evaluation of Service Performed:   Media disavowed any responsibility, stating that "hey, you don't get a guarantee when you get your car tuned up, do you?". I've since sold that unit and bought a travel trailer, and even though they are close to where I live, I will not step foot in their establishment again for anything.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   8/1/2007   Work Done on:   Class A - Gasoline   Service Performed:   2007 Bounder - Recall on leveling system, leaking slide-out, shower wall separating and several minor issues.   Evaluation of Service Performed:   I made an appointment and was given an immediate appointment. They had the coach less than a week. I could have picked it up sooner but my work schedule had priority. All items were taken care of in a professional manner. The service manager spent time with me answering some of my how to questions. These people are great.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   3/3/2007   Work Done on:   Class A - Diesel   Service Performed:   The work done was not major.   Evaluation of Service Performed:   On March 2, I was preparing for our 1st trip in our motorhome. Tried to hook up the lights on the toad, nothing. Tired everything I could think of without luck. We were scheduled to leave March 4. Called Media in a panic, was told to bring the coach over the next morning. I got there in the rain, they pulled another motorhome out of the bay pulled mine in. In 10 minutes they found a loose connection. They were all very helpful and I can't say enough about the service on short notice.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   9/30/2006   Work Done on:   Class A - Gasoline   Service Performed:   Fleetwood warranty work.   Evaluation of Service Performed:   Work done was worse than when we took it in. They fixed cosmetics, but not the cause of the problem in the first place. Complained to Fleetwood, and was told they have no control over dealerships. They were too far away for us to keep taking the RV back or checking on work that was to be done. Finally they wore us down, and we didn't take the rig back any further repairs or warranty work. They and Fleetwood win - owner a big NO WIN.   Value of Service:   Poor   Quality of Service:   Poor Page last updated: 1/13/2025 Legal Notice Our Privacy Statement For problems or suggestions: webmaster