RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Van Boxtel RV 1956 Bond Street, Green Bay, WI   54313 920-499-3131 Email Address: [email protected] Location on Google Maps           Latitude: 44.5436229   Longitude: -88.0707089 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   5/25/2015   Company Contact:   Dan   Work Done on:   Class A - Diesel   Service Performed:   Had routine maintenance performed in addition to having my Inverter/Charger replaced due to improper install at the factory.   Evaluation of Service Performed:   The work on the Inverter/Charger turned out to be quite extensive due to the meltdown and subsequent failure. Van Boxtel had the Motorhome repaired and back on the road on a timely basis. When I took the motorhome in I knew Van Boxtel was not a dealer for this manufacturer. They actually worked with the manufacturer and got the repairs covered under warranty. I couldn't be more pleased with the work performed and the fact they were able to get things done through warranty.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   9/15/2012   Work Done on:   Class A - Gasoline   Service Performed:   Body work   Evaluation of Service Performed:   I was a little hesitant after the bottom reviews but we had great service. I decided to support them because they are a local dealer. Jeff K. was easy to work with and the technician came out and talked to us. Sometimes we don't always say positive things to these businesses but I will definately say positve experience! Thank you for making it easy and a pleasant experience.   Value of Service:   Very Good   Quality of Service:   Very Good               Date of Service:   10/1/2007   Work Done on:   Class C   Service Performed:   Repair water damage to front cap of coach, over cab.   Evaluation of Service Performed:   Spent $1800 disassembling front of coach, over cab, to repair water damage. One year later the side delaminated at the top, over the cab. The area was inspected by another dealer and it cost $1400 to repair it a second time. The second dealer reported (with photographic documentation) that Van Boxtel had re-sealed area very poorly--and in fact didn't even install insulation in the front of the coach, near the window. In fact, they didn't even re-seal the area correctly. The coach is stored inside in the winter, so there was minimal exposure to the elements--and there was STILL substantial damage to repair after Van Boxtel's work was finished. All of this was reported to Van Boxtel's service manager, who basically told me (and the service manager of the second dealership) that the technician's at the *second* dealership were responsible for the damage, when they disassembled the coach! And Van Boxtel's service manager also implied that the second dealer's service department removed the insulation and then photographed the area--essentially falsifying their report to me. We will never use Van Boxtel's service department again.   Value of Service:   Poor   Quality of Service:   Poor   Email Address of Reviewer:   [email protected]       Date of Service:   7/1/2006   Work Done on:   Class A - Gasoline   Service Performed:   Determined reason for getting error message on our Workhorse W24/Itasca Sunrise. Was due to moisture in air intake area. Also checked for problem with steering on recall notice from Workhorse.   Evaluation of Service Performed:   We dropped in cold; no appointment. They took us in immediately and the tech left his lunch break to help us. He found the problem, then explained the issue to me and told me how to clear it should it happen again. We were on the road again in about 1 hr. Two weeks later the Service Rep called us to let us know that Winnebago had issued a notice regarding the problem they had fixed for us. We were not even one of their customers, and we were several states away when they called!   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   4/17/2006   Company Contact:   Bobbie-   Work Done on:   Tow Vehicle Travel Trailer   Service Performed:   - Installed weight distribution hitch incorrectly and adjusted incorrectly. - Installed brake controller and adjusted incorrectly, causing the failure of tow vehicle brake rotors. - Failed to repair obvious travel trailer water leak on a new trailer purchased from them, causing interior damage to the trailer. - Drilled unnecessary visible holes in bumper of my new 2005 Dodge Ram.   Evaluation of Service Performed:   Poor on all counts, and the "service adviser" Bobbie was rude and arrogant during the discussion of the issues.   Value of Service:   Poor   Quality of Service:   Poor   Email Address of Reviewer:   [email protected]       Date of Service:   5/1/2002   Work Done on:   Class A - Gasoline   Service Performed:   Replaced hot water heater tank and water valve on ice maker.   Evaluation of Service Performed:   Work was done well and according to estimate.   Value of Service:   Good   Quality of Service:   Very Good Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster