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Cascade Diesel Truck and RV Repair
45830 SE North Bend Way, North Bend, WA   98045
425 888-1886
Email Address: [email protected]
Location on Google Maps           Latitude: 47.470774   Longitude: -121.728026
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/17/2019
  Work Done on:   5th Wheel Trailer
  Service Performed:   Propane Leak on the stove. Small leak that was
difficult to find.
  Evaluation of Service Performed:   Work was done efficiently and well. The leak was small
and hard to locate. Once the tech found the problem he
was able to fix it in a short time.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   8/3/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Lost my alternator in Poulsbo. Spent hours on the
phone trying to find a repair option. Finally, my
wife found Mark on the internet. I called, he told
me how to keep the coach running so that I could get
to him. It was nearly end of day, so he said we
could overnight in his parking lot. He had a 50 amp
circuit we plugged into and at 8:00 the next
morning, one of his long time techs started.
  Evaluation of Service Performed:   We were thrilled, they had the alternator on the shelf
(ours is a 20 year old Navigator with a 300 horse
Cummins). By noon that day we were back on the road
with smooth sailing back to Colorado.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   7/19/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Brought in for general tuneup and check over as was a new purchase.
  Evaluation of Service Performed:   Tremendously disappointed in quality of work done and timeliness.
Many things overlooked and several issues discovered after we got
the coach home. They had it for so long that we did not feel
comfortable taking it back even though we should have since they
charged us to fix several of the problems. In addition they left the oil
cap off so the entire rear of the coach was covered in oil after
driving it home.

Since we had done business with Cascade Diesel previously and always
happy with the work we were very surprised and disappointed to see
this level of professionalism come out of their shop
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   6/15/2015
  Company Contact:   Mark
  Work Done on:   Class A - Diesel
  Service Performed:   Annual lube, oil and filter for engine and generator, also had two wheel hubs that were leaking.
  Evaluation of Service Performed:   Everything was done perfectly. The techs were very knowledgable and efficient. Would highly recommend for any mechanical repairs. Very convenient to I-
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   7/28/2014
  Work Done on:   Class C
  Service Performed:   Brake work and suspension.
  Evaluation of Service Performed:   Impressed with their detailed work and service along with good prices. Would highly recommend.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   7/9/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Have annual service done.
  Evaluation of Service Performed:   Very nice people, did what was asked quickly and efficiently, priced very competitively. Would recommend this as a place to get diesel pusher serviced
or repaired.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Date of Service:   7/8/2004
  Work Done on:   Class A - Gasoline
  Service Performed:   Had spark plug wires and spark plugs replaced on Chevrolet Vortec motor. The facility was very knowledgeable about the heat problems with this engine and they were only willing to use ceramic plug wires as the replacement wires.
  Evaluation of Service Performed:   Work was done on time and very professionally. The inside of the motor home was kept clean.
  Value of Service:   Good
  Quality of Service:   Very Good

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