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Date of Service:  
|
11/28/2018
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Company Contact:  
|
Paul or Kay Cross
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
|
Replace slide out pinion gears,
replace awning fabric, replace motor
on hydraulic pump
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Evaluation of Service Performed:  
|
Great work as always. Hydraulic
motor burned up while replacing
slide out pinion gears. Kay hunted
down the part, got Lippert to pull
it and sent an employee to pick it
up, all in 2 hrs. Paul stayed late
to get everything fixed and back
together by supper time so we could
stay in our rig. We are full timers
and they just understood our needs.
3rd time using this shop and have
always been impressed with Paul's
knowledge of RVs and always had
great results. Kay is wonderful at
finding parts and scheduling service
and really knows her stuff too;
great people and great service.
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Value of Service:  
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Excellent
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Quality of Service:  
|
Excellent
|
 
|
|
 
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Date of Service:  
|
9/22/2014
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Work Done on:  
|
5th Wheel Trailer
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Service Performed:  
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Indiana Interstate was recommended by the factory when we stopped there for warranty work. the factory was not able to get us in and scheduled the
appointment with IIE. On the way to IIE we had an accident. Paul and Kay took care of the warranty work and scheduled the accident repair into their busy
calendar.
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Evaluation of Service Performed:  
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We have been back several times because they know what they are doing, perform the work in a timely manner and have gone the extra mile. We highly
recommend them.
|
 
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
|
 
|
 
|
|
 
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Date of Service:  
|
5/1/2013
|
 
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Company Contact:  
|
Paul Cross
|
 
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Work Done on:  
|
5th Wheel Trailer
|
 
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Service Performed:  
|
I had a problem with the bedroom slide that allowed rain to leak in and also I needed some work done on the suspension.
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Evaluation of Service Performed:  
|
All the work was done in very timely and professional manner. We arrived a day early for our appointment and they provided a site for us with
electric and water hookups. Paul and Kay were very knowledgeable about RV service and answered all the questions we asked. We have already
recommended them to our RV friends.
|
 
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Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
4/2/2009
|
 
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Company Contact:  
|
Indiana Interstate Enterprise
|
 
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Work Done on:  
|
5th Wheel Trailer
|
 
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Service Performed:  
|
Warranty work
|
 
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Evaluation of Service Performed:  
|
Professional, quick, and informative. Keeps personal check list of common problems of certain models and checks those items during warranty work. Goes the extra mile for the customer. I keep his business card to hand out on the road. Paul Cross, who wons the business, is excellent at what he does.
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Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
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Email Address of Reviewer:  
|
[email protected]
|
 
|
|
 
|
 
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Date of Service:  
|
6/5/2006
|
 
|
Company Contact:  
|
Paul Cross
|
 
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Work Done on:  
|
5th Wheel Trailer
|
 
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Service Performed:  
|
Needed warranty work on my slide system.
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Evaluation of Service Performed:  
|
Paul is a past RV plant manager with many years of hands on experience. He is able to actually understand how the trailer is built and knows what it takes to correct and repair the problems. We would recommend him to anyone who needs quality repairs.
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Value of Service:  
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Excellent
|
 
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Quality of Service:  
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Excellent
|
 
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Email Address of Reviewer:  
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[email protected]
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