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Date of Service:  
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1/18/2019
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Company Contact:  
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Jamie (service rep.)
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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Warranty for 7 minor items among them was a non functioning refrigerator and a
slide motor that was defective.
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Evaluation of Service Performed:  
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Very good, everything was satisfactorily completed in a timely manor.
Southern personal were very responsive and courteous.
Since we did not purchase our unit from Southern it was a very pleasant
experience dealing with them.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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1/22/2018
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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Slide topper repaired, a/c replaced, TV coax wiring
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Evaluation of Service Performed:  
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Was great
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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12/20/2017
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
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Collision work, rebuilt pass-through storage and all doors
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Evaluation of Service Performed:  
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Very good. There are no signs any work was done. All was good and
it was a lot of work.
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Value of Service:  
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Excellent
|
 
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Quality of Service:  
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Excellent
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Date of Service:  
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5/6/2013
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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They were supposed to replace a ceiling panel where there had been some water damage. After turning in the RV for service we decided to list the
RV on consignment. They were supposed to make the repairs and then list the RV. Four months later we decided to keep the RV, and they STILL
hadn't completed the work.
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Evaluation of Service Performed:  
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The level of craftsmanship was horrible. You can see where they shot nails into the panel. The panel was scratched up, and the panel is pure white
and the walls are tan.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Date of Service:  
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2/4/2007
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Work Done on:  
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Travel Trailer
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Service Performed:  
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Restored my AirStream to a near show quality rig. New everything including a polished aluminum siding.
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Evaluation of Service Performed:  
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Work was very good and priced at a fair rate.
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Value of Service:  
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Excellent
|
 
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Quality of Service:  
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Excellent
|
 
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Date of Service:  
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9/1/2006
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Company Contact:  
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Brad Walden
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Work Done on:  
|
5th Wheel Trailer
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Service Performed:  
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Built custom closets, plus warranty work (door adjustment, fix freshwater tank, etc).
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Evaluation of Service Performed:  
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Excellent work and really made an effort at keeping customer informed. Took a bit longer than expected due to difficulty obtaining materials, but well worth the wait.
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Value of Service:  
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Excellent
|
 
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Quality of Service:  
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Excellent
|
 
|
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Date of Service:  
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9/1/2005
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Company Contact:  
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Gary Walden
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
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My motorhome caught on fire due to Norcold refrigerator default. This dealership was the Atlanta Norcold warranty center and since the refer company referred them, we decided to use them. They replaced refrigerator, all kitchen cabinetry, all ceiling material and wiring in LR/Kitchen. Replaced tile flooring, 2 windows, plus replaced aluminum roof with rubber roof and reworked exterior fiberglass because of scorch.
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Evaluation of Service Performed:  
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Took a long time, 4 months. But the bill to insurance and refer co. was in excess of $13k. The work was beautiful and we've had no problems. Possibly better than new. I'd recommend them in the future and will probably use them for all service from now on. They do it all.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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