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Date of Service:  
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10/25/2007
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Company Contact:  
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Eddie- Service Manager
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Change oil and filters and lube chassis
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Evaluation of Service Performed:  
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Work done as requested, in a timely manner but about $250.00 over given estimate. Extra Charge due to having problem changing engine air filter. Had to remove duct work to access Air Filter.
Total for Job, $560.00+
Estimate given was 250.00 to 300.00 plus another hundred if Air Filter needs changing
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Value of Service:  
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Very Good
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Quality of Service:  
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Very Good
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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6/19/2006
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Initial preventive maintenance on Freightliner chassis and Caterpillar C-7 engine.
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Evaluation of Service Performed:  
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Absolutely unsatisfactory! Caterpillar manual calls for 19 quarts of oil for shallow sump engine with filter change. Empire charged for (and I believe added) 30 quarts of oil to the engine. It cost me another $153 dollars and 6 hours to have the excess oil drained in Nashville. My Jeep Liberty and the rear of my motorhome were completely coated with engine oil from the blow-by tube before I could get the excess oil out.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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10/1/2004
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Company Contact:  
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Red
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Work Done on:  
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Heavy Duty Truck
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Service Performed:  
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One thing in Yuma was trying to find a place that would take care of our 4 problems. None would. This place would only work on the oil leak.
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Evaluation of Service Performed:  
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Was repaired. Have put on several hundred miles and so far so good.
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Value of Service:  
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Very Good
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Quality of Service:  
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Very Good
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