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Date of Service:  
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8/23/2017
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Check engine light and A/C blowing warm
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Evaluation of Service Performed:  
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Excellent. CE light cleared. A/C turned out to be a leak in the coach system so will be repaired by
Newmar. Josh was the tech and Bob the service writer. Pleasure to deal with.
Note: Although they are a FL/Oasis (RV) service center this is a small operation. The Oasis designation
indicates they are RV friendly but in this case it means they happily work on your RV but don't have any
specific RV amenities. There are no RV hookups or separate RV waiting area.
If you want a no frills experience getting your RV fixed come here. If you need pampering in a luxurious
waiting room keep looking. The waiting area "driver's lounge" is clean and comfortable with a TV, snack
machine, old magazines etc.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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1/25/2017
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Company Contact:  
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Scott Pauley
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Power Steering Hose Recall, 2016 Newmar
Dutchstar, Freightliner XCR, Cummings ISL 9 450
HP.
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Evaluation of Service Performed:  
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Called 1 week in advance of arrival in Ocala area
and spoke with Scott who said to drop the coach
off in morning and he would work it in in between
other scheduled appointments.
The recall required VIN specific parts, which were
ordered mid-morning and arrived mid-afternoon
same day.
Parts were installed by 3:30 pm and I was on my
way by 4:00 pm.
Scott was very accommodating, worked hard to
make sure I was completely satisfied and even
helped me back out!
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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|
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Date of Service:  
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2/8/2015
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Rear turn signals were not working.
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Evaluation of Service Performed:  
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Ocala Freightliner quickly and correctly diagnosed the issue, ordered the replacement part and had it the next day. The part was installed in less than 15
minutes and our turn signals now work properly. The repair (parts and labor) was covered under warranty. We are very pleased with the services of Ocala
Freightliner!
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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