Company
Sun Bird RV Repair and Supplies
83-237 Requa Ave,
Indio, CA   92201
(760) 342-2442
Location on Google Maps           Latitude: 33.7175254   Longitude: -116.22215
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Date of Service:  
3/12/2010
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Our hot water heater stopped working on either propane or AC. Rather than pay for a service call, we drove by their facility. Their mechanic immediately diagnosed the problem (with a meter) as a faulty thermostat and sold us the part, which we installed. They did not charge for the diagnostic work, and the total cost of the repair was $18.00! That's right, Eighteen dollars!
 
Evaluation of Service Performed:  
Excellent, they were very responsive and we drove over without an appointment. Saw us immediately! (Maybe the secret is to go to them!)
We were concerned about one of our sliders being out of alignment. When we called, they told us an on-site service call was $50. They came out, evaluated the slider, determined there was no problem with alignment, and spray-lubricated the mechanism. They wanted to charge us $150. When we complained, they "gave us a break" and only charges us $100.