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Date of Service:  
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4/9/2008
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Company Contact:  
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Matt DeBruyn
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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Had appointment to have my 2004 RAM3500 at the shop for installing new 16K Valley Hitch and additional electral plug. Was 4 minutes late in arriving, was asured that that was no problem. STARTING TIME 9.04am (I had phoned them fro the Albion Ferry that I would be there 4 minutes after 9AM - Megan told me that there was no problem - thank you). Promised pick up time 2.00PM
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Evaluation of Service Performed:  
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After leaving the truck at E&H, I arrived back at shop again at 2.30PM. THEY HAD NOT EVEN STARTED ON THE JOB !!!!!!!!!! NO PHONECALL - THEY HAD MY CELL NUMBER. NO APOLOGIES! WHEN I TOLD THEM THAT I HAD TO GET BACK TO MAPLE RIDGE TO CONTINUE AT WORK, THEY LET ME WAIT AN EXTRA 6.5 MINUTES AND THEN PARKED MY PICKUP AT THE BACK OF A MUDDY PARKING LOT FROM WHERE I HAD TO PICK IT UP.
TELL YOUR FRIENDS! I WILL!
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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6/25/2007
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Company Contact:  
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Delana
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Work Done on:  
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Toad
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Service Performed:  
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Install custom plate on TJ and wire for Falcon Tow Bar. Install Blue Ox Apollo
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Evaluation of Service Performed:  
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Excellent work all around. Very tight timeframe and they sourced parts they didn't normally carry to accommodate me. Delana was amazing to work with and got it done when I needed it!
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Value of Service:  
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Very Good
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Quality of Service:  
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Excellent
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