|
|
 
|
 
|
Date of Service:  
|
6/1/2016
|
 
|
Company Contact:  
|
Lenny and Tom
|
 
|
Work Done on:  
|
5th Wheel Trailer
|
 
|
Service Performed:  
|
Collision damage, and update interior decor. I hit a yellow pole in a gas station and damaged the slide room and caved-in the wall and buckled the floor.
While it was there, I had the furniture and window valances reupholstered, and new laminate flooring.
|
 
|
Evaluation of Service Performed:  
|
My insurance company's adjuster told me that Charlotte RV was THE place to take my RV. She was right, they did a great job, very professional and in a
reasonable amount of time. Lenny handled the paperwork with the insurance company, all went smooth. Tom was great to work with for the interior
update.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
4/18/2016
|
 
|
Company Contact:  
|
scott kelley
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Collision damage repair, diesel engine oil leak repair, RV air conditioner repair, slide room rotted floor replaced, seats reupholstered, preventive
maintenance, new Michelin tires installed, wheel alignment, brake ABS, radiator cleaned, appliances preventive maintenance, windshield replaced, leveling
jacks fix, carpet replaced with laminate flooring, TV cabinet redesigned to replace with larger flat TV, black water valve replaced, roof resealed, awning fabric
replaced
|
 
|
Evaluation of Service Performed:  
|
Everything was done correct. I was very happy that they were very thorough in their explanation of the reasons and charges for each item. Very nice folks,
and Very clean place, too!
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
|
 
|
 
|
|
 
|
 
|
Date of Service:  
|
4/4/2016
|
 
|
Company Contact:  
|
Lenny - body shop manager
|
 
|
Work Done on:  
|
Class C
|
 
|
Service Performed:  
|
Rebuild the cabover loft due to water leak damage.
|
 
|
Evaluation of Service Performed:  
|
Excellent workmanship. Can't tell it was ever damaged, and they got rid of the musty odor. Great body department!
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
3/15/2016
|
 
|
Company Contact:  
|
Michael Borden
|
 
|
Work Done on:  
|
Class A - Gasoline
|
 
|
Service Performed:  
|
Fuel system repairs. The motorhome intermittently surged, ran rough, stalled or had low horsepower.
|
 
|
Evaluation of Service Performed:  
|
They diagnosed the problem and then replaced the fuel pumps and distributor. Other shops had told me to bring it to them when it was acting up, they
didn't even want to look at it. Michael and his technicians scanned it and tested on the display (sorry, I don't know what that is called), and found the
multiple problems. Now it runs better than past 3 seasons, and I feel safe driving it back home to Ontario.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
3/10/2016
|
 
|
Company Contact:  
|
Scott and Lenny
|
 
|
Work Done on:  
|
Class C
|
 
|
Service Performed:  
|
The cab-over area of my Class C motor home had rotted wood from previous rain water leaks. Charlotte RV did a great job of rebuilding the structure and
the interior trim. No one would ever know that it had been damaged. They even got rid of the mold odor.
|
 
|
Evaluation of Service Performed:  
|
Excellent workmanship and matching of colors.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
Email Address of Reviewer:  
|
[email protected]
|