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  Company
Fryda Freightliner
Freightliner Dr., Sharonville, OH   45241
513-772-7171
Email Address: RMARSHALL@FYDAFREIGHTLINER.COM
Location on Google Maps           Latitude: 39.289882   Longitude: -84.425261
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  Date of Service:   4/10/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Contrary to a previous reviewer I had a good experience with an alignment issue. Fryda Freightliner could not ascertain why RV was pulling to the
right using their alignment equipment due to the size of my motorhome (40 footer) so they referred be to Fairfield Auto and Truck which had the
equipment necessary to check the alignment properly. Fayda said they could not in good conscience charge me for a service they were unable to
provide satisfactorily.
  Evaluation of Service Performed:   I have had other work performed at this service center with excellent results. They spent additional uncharged time to work with the national
Freightliner warranty center to get work covered. They could have just said it was not covered and charged me for the repairs. I was very
appreciative.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Email Address of Reviewer:   TexL23@fuse.net
 
 
  Date of Service:   10/26/2006
  Company Contact:   Dan Ruhe
  Work Done on:   Class A - Diesel
  Service Performed:   Alternator replacement (warranty)
  Evaluation of Service Performed:   Our alternator failed while driving southbound through Ohio on I-75, during a family trip. Called chassis manufacturer's (Freightliner) customer service as we continued to drive, and was referred to Fyda in Sharonville, which was approximately 40 miles ahead. Called Fyda to get directions advise them we were inbound, as well as what the observed problem was. They had the bus in the shop within an hour, despite no appointment. Alternator failure was confirmed and when no rebuilt replacement was found to be available quickly, Fyda arranged receipt of a NEW replacement via overnight shipment. Fyda charged coach batteries so it would function properly for an overnight stay in their parking lot, and then installed the new alternator when it arrived the next morning. They had us back on the road with just a 26 hour delay due to the failure and our unplanned service stop.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   tgstoner@sbcglobal.net
 
 
   
 
 
  Date of Service:   8/25/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Alignment
  Evaluation of Service Performed:   Diesel pusher with 5000 miles had badly worn tires. Refused to warranty the alignment. Claimed nothing was wrong with coach but could not offer an explanation as to why the tires wore so badly.

They claimed to be working with Michelin to resolve the issue but after 2 weeks and countless excuses, I yanked it out of there.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   rgillette@zoomtown.com



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