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  Company
Meyers RV
Route 9, Lakewood, NJ   08701
(732)901-5757
Location on Google Maps           Latitude: 40.0786832   Longitude: -74.2165835
 
 
 
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  Date of Service:   5/1/2007
  Work Done on:   Class A - Gasoline
  Service Performed:   We had a bunch of nuisance things under warranty, as well as a problem with the park break not releasing. They require an appointment. It is always 2 -3 weeks away. Then they give you a "promise" date. You call AFTER that date and they haven't even looked at the rig yet. And when you finally get it back 30 days later they didn't even fix it all so you start all over again. Even more maddening is that they became a Camping World but they run it as a separate entity, if you are a "Camping World customer" you have priority in the service bays, so how do become one?
  Evaluation of Service Performed:   Totally agree with other reviewer, they never answer phone, are totally understaffed, the staff they have is simply not qualified to do the tasks. It was absolutely disgraceful. Needless to say we will never purchase another thing from Camping World there or have any other maintenance or repairs done.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   3/12/2007
  Work Done on:   Travel Trailer
  Service Performed:   Warranty repair for delamination on roof.
  Evaluation of Service Performed:   Brought trailer in so they could take pictures of defect to get approval for repair from manufactured. Had me come in TWO more times because they kept losing the pictures. Have left dozens of messages on voice mail asking for updates (they won't actually answer the phone other than the receptionist). No calls have ever been returned since buying the RV. This warranty claim has been going on for 6 months now and I can't even get confirmation if they've filed it with the manufacturer yet.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
   
 
 
  Date of Service:   11/17/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Warranty work on new motorhome purchased out of state.
  Evaluation of Service Performed:   On both occasions the work was completed without further complications with the repaired items. Good warranty department for contacts with manufactures.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   rnanners@yahoo.com
 
 
  Date of Service:   9/21/2006
  Work Done on:   Class A - Diesel
  Service Performed:   NEVER GOT WORK DONE THERE THIS TIME BUT DID TAKE IT IS FOR WARRANTY WORK LAST YEAR. THEY ALSO HAVE A REQUIRED TIME THAT YOU MUST PICK UP RV, IF NOT PICKED UP IN THAT TIME FRAME, THEY CHARGE YOU A STORAGE FEE. WHEN I WAS THERE LAST IT WAS 24 HOURS.
  Evaluation of Service Performed:   CANNOT DROP RV OFF AFTER HOURS, HAVE TO MISS WORK TO DROP OFF RV FOR SERVICE. WAIT TIME FOR AN APPOINTMENT IS 3 WEEKS. VALERIE IS SERVICE DEPARTMENT IS VERY UNFRIENDLY. SHE TOLD ME NOT THEY TRY AND DROP OFF AT ANY OTHER TIME BECAUSE SHE DIDN'T WANT TO CHEW MY ASS OUT.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   8/12/2006
  Company Contact:   Mr. Lutz
  Work Done on:   Class A - Diesel
  Service Performed:   Repair leveling system, repair power passenger seat, replace defective exterior mirrors.
  Evaluation of Service Performed:   None of the items mentioned above were actually repaired. It is back there again for the fourth time. I bought it from them on July 12, 2006. it was sold to me as a new coach. I found out later from the manufacturer (Fleetwood) that it was in fact used by Meyers for shows. Fleetwood claims to have delivered it to Meyers with 500 miles, but Meyers sold it to me with 1600 miles on it. They told me that it is normal to have that type of mileage on it because the coaches are driven from the place of manufacture to the dealer. Fleetwood says this is untrue, and has denied me certain repairs under warranty. Meyers has refused to cover these issues either.
My true opinion of this place is as follows:
They are totally incompetent.
They are majorly understaffed.
Their shop is not equipped with the right equipment to get the job done.
They bill the manufacturer for work that they haven't actually performed.
They advertise sale prices for coaches that they don't really have just to get you to call them.
They sell older models and claim them to be current year models.
After a sale is made, they can care less about a customer.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   Linearcontract@aol.com



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