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Camping World
1240 Old Highway 99, Burlington, WA   98233
Location on Google Maps           Latitude: 48.462585   Longitude: -122.334759
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  Date of Service:   1/15/2018
  Work Done on:   Class C
  Service Performed:   Warranty work on toilet, dash radio, rear suspension, install SafeTplus steering damper.
  Evaluation of Service Performed:   First of all, bought brand new Class C at sales next to service center. Brought RV for warranty work and install steering
damper. Service Writer I use was excellent to deal with. Mechanics who did the install steering damper job did terrible
job. Did not road test when I was told they road tested for adjustment. When I left, got less than a mile down the road and
could not steer straight without difficulty. Brought back and took them 4 road tests to get it to drive straight.
Basically, shop lied to Service Writer about road testing. About a month later, started to want to steer wander. Had
checked by local R.V. center and found bolts that held steering damper on steering rod were "stripped" and not holding.
Probably due to over torque of bolts and nuts. Will only use Camping World at this location for warranty work, ONLY and
will not take possession of RV unless I check to see work was done correctly. This mistake by them could have caused me to
get into an accident if I had a blow out of front tire and was unable to control steering which damper is supposed to
assist and prevent. Price of part and installation was hundreds dollars higher than I was quoted. Some lame brain excuse as
to why. Beware of Camping World service here. They lied to me about something that was a safety issue.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   sas1974@yahoo.com
  Date of Service:   4/26/2016
  Company Contact:   Bob
  Work Done on:   Class A - Diesel
  Service Performed:   Replace grey water valve.
  Evaluation of Service Performed:   I was quoted 1/2 hour labor ($64.50) and parts ($17.00). Arrived at 0830 for 0900 appointment. Around 1100 I was told it would take 4 hours labor,
$520.00, to replace the valve and the part would cost $75.00. I told Bob I was not going to do this at that cost. I still had to pay the 1/2 hour labor charge,
although no work was done. Bob told me that the tech had to "research" the problem. Sounds like a scam or they need better estimators!
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   Donfamellos@gmail.com
  Date of Service:   4/1/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Replacement of front leveling jack through my extended insurance.
  Evaluation of Service Performed:   They were great by ordering the jack and having me bring it in when the new one came in from Powergear. Got it back the same day and they handle
Extraride extended insurance flawlessly.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   11/8/2011
  Work Done on:   Class A - Gasoline
  Service Performed:   Winterize, change oil, service generator, install tire valve extensions, overall inspection.
  Evaluation of Service Performed:   Work was thorough, service desk personnel were friendly and helpful. Facility is comfortable for waiting for work to finish on my RV.
  Value of Service:   Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   barretts@whidbey.com
  Date of Service:   6/26/2008
  Work Done on:   Class A - Gasoline
  Service Performed:   Oil change, A/C service, slideout adjustment, surge protector installation
  Evaluation of Service Performed:   The slideout adjustment could not be done by two other Holiday Rambler dealers. They could not even diagnose the problem although I had told them I was sure that was why it leaked. CW found the problem and fixed it.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   vangrayusa@hotmail.com
  Date of Service:   6/29/2006
  Work Done on:   5th Wheel Trailer
  Service Performed:   Additional Air Conditioner installed
  Evaluation of Service Performed:   Took way too long plus serviceman left at 5pm, I was not told and I sat until 6pm waiting. Came back the next day job was not done.R emote unit was not installed. Remote unit was short circuited; employee didn't know what he was doing. No other units in stock; still waiting Aug 21.
  Value of Service:   Poor
  Quality of Service:   Fair
  Email Address of Reviewer:   bobinwa1@hotmail.com

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