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  Company
Wheelen RV
4301 S. Rangeline, Joplin, MO   64804
417-623-3110
Location on Google Maps           Latitude: 37.0842271   Longitude: -94.513281
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  Date of Service:   7/11/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Our air conditioner died during a major heat wave when we were in the area. We have a Winnebago basement air unit and nobody else would work on it.
Wheelen had it working in a couple of days. We really appreciated the fact that they squeezed us in since we were traveling through.
  Evaluation of Service Performed:   Even though the first part they installed failed, I don't think it was their fault. They found a place for us to hook-up to power and water on the facility. I
would use them again.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   6/1/2012
  Company Contact:   Service - Sandy, Buddy, Nick
  Work Done on:   Pop-up Trailer
  Service Performed:   Repaired the lift system on our Coleman/Fleetwood Avalon.
  Evaluation of Service Performed:   No words can express our gratitude for the great service we received from Sandy, Nick and Buddy. When our camper broke during our vacation, we chose Wheelen over our local dealer in the Kansas City area based solely on attitude. Sandy or Buddy called frequently to keep us updated on the progress of our repair. Nick did a great job reassuring us that it was not a hard repair and then did a great job repairing the camper. Even though it is a 3-1/2 hour drive to Joplin, we will always call Wheelen when we need help.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   thehendersons1@sbcglobal.net
 
 
   
 
 
  Date of Service:   7/1/2006
  Work Done on:   Class C
  Service Performed:   In July 2006 we were outside of Joplin Missouri when we blew two head gaskets as well as other damage to our class C.

We were towed to Wheelen RV and they had to keep it for several weeks as I had to get back to Texas for chemotherapy. They were the nicest people in the world to deal with and they went above and beyond what they promised they would do. I would trust them with any RV work.
  Evaluation of Service Performed:   Excellent and beyond!
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   rmarcum5@cox.net
 
 
  Date of Service:   5/3/2006
  Company Contact:   Owner
  Work Done on:   Travel Trailer
  Service Performed:   We broke down on the Interstate near Joplin, MO. The closest RV dealer was Wheelen where we took our Travel Trailer to have the front axle replaced. Had to leave with them approximately 2 weeks for repair. We live approx. 100 miles away.
  Evaluation of Service Performed:   Not very professional. Actual cost came in almost 30% above the estimate we were given, which they later said they never gave us. My husband and I were both standing there and we're not stupid. We had the feeling when we left our Travel Trailer there that something like that might happen as no one seemed to be in charge. But when you're broke down on the interstate in a small town, you do what you must. We looked while we were there at new 5th wheels and saw a couple we liked. Decided to leave the Travel Trailer and when we picked the Travel Trailer up to talk more about a new one. Bottom line is, the way we were treated for the repair was not good and May 19 we bought a new 5er....from another dealer. Couldn't imagine buying from someone who would say one thing and then deny it. After the 30% increase on the bill with no explanation, come to find out they didn't even put caps back on the wheels. Not a good experience.
  Value of Service:   Fair
  Quality of Service:   Poor
  Email Address of Reviewer:   pbalentine@sbcglobal.net



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