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Date of Service:
Work Done on:
Class A - Gasoline
When we get great service, we need to let everyone know.
When I first purchased my 2003 Winnebago Brave on the P32 chassis, I had some concerns about getting service. Now, I know that isn't a problem.
On March 19th, Sunday, I left the Winnebago Florida State Rally in Orlando. While I was on I-4 East of Orlando, the Auto Park light came on. It signifies that the pressure in the system is low. The danger is that if the pressure gets too low, the brake could come on and stop you in your tracks. I pulled over in a Rest Area, and checked the fluid level. It was OK. On top of that, the Auto Park motor didn't run more than a second to release the brake - all perfectly normal. I called Workhorse emergency service, and the technical representative and I came to the conclusion that the Auto Park system was functioning normally.
I told the Workhorse representative that I would be in Charlotte on Monday, March 20 and the 21st. They arranged for me to go to City Chevrolet in Charlotte. I got there at 3:00 PM. Bob Bachman was the service representative who took care of me. His technician quickly diagnosed a bad pressure sensor. It was leaking fluid into it's electrical connection, and that caused the light to come on. Bob located a Chevrolet version of the Workhorse sensor in a parts warehouse in Charlotte. Workhorse authorized the sensor instead of air freighting a sensor from Workhorse stock.
The technician had it installed and road tested by 10:00 AM on the 21st. I picked up the motorhome at 1:30 PM - less than 24 hours from when I arrived.
This kind of service needs to be noted. If you are in the Charlotte area, and you need Workhorse service, make a point of using City Chevrolet. They are great.