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  Company
Bill Thomas Camper Sales
101 Thomas RV Way, Wentzville, MO   63385
636-327-5900
Location on Google Maps           Latitude: 38.81144   Longitude: -90.8529107
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  Date of Service:   2/10/2015
  Work Done on:   Class A - Diesel
  Service Performed:   Water heater, and auto step.
  Evaluation of Service Performed:   Great work!! On time and in budget.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   mrcerretti@yahoo.com
 
 
  Date of Service:   7/20/2011
  Work Done on:   5th Wheel Trailer
  Service Performed:   Front door replacement, slam baggage door replacement, slide awning repair, curtain replacement, sewer cap replacement
  Evaluation of Service Performed:   The work that was done was OK. The lack of work performed was the problem. Terrible in performance and communication.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
   
 
 
  Date of Service:   7/12/2010
  Work Done on:   5th Wheel Trailer
  Service Performed:   Battery charger not working - found lose ground wire Plastic part on the ladder to the roof was broken - replaced part from their stock
Door jam in bedroom was sticking - cut the jam down when adjusting would not fix it
Loose fixture in bathroom - adjusted
Bug in auto leveling system - wired an additional switch to fix the issue when even the manufacturer could not figure out how to fix it.
  Evaluation of Service Performed:   We called their service department on Saturday while camping to see if we could figure out the issue with batteries not charging. When I was not smart enough to fix the issue. They got to work on everything as soon as I got there Monday morning on our way through St. Louis back to KC. They truly have a first class service department.

PS: They found something that needed to be adjusted that I had not seen, and did it with out me even having to ask.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   7/2/2004
  Work Done on:   Class A - Gasoline
  Service Performed:   We were traveling and had a leak in our waste water drain hookup.
  Evaluation of Service Performed:   We stopped as we were traveling and we were told they were too busy to help us even though we had purchased the RV from them. They said come back in a week.
  Value of Service:   Poor
  Quality of Service:   Poor



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