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  Company
PECO Campers
1825 Tucker Industrial Road, Tucker, GA   30084
800-969-4080
Email Address: info@pecocamping.com
Location on Google Maps           Latitude: 33.835584   Longitude: -84.203789
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  Date of Service:   6/23/2015
  Work Done on:   Travel Trailer
  Service Performed:   Warranty work on our new Jayco 26 BH
  Evaluation of Service Performed:   The work was done well although the service office is so completely disorganized! We spent 2 hours just trying to pick up our trailer after the work was
done. They forgot that we were here TWICE! The. When we finally picked it up the vin number was wrong on the service ticket and needed to be corrected
which seems like an easy fix to me but wasn't at all. After 15 minutes of working on the computer i asked if the invoice could be emailed to me so we could get back on the road. I was told yes but he didn't do and just kept working on trying to get it correct in the computer. He ended up typing up a completely
new ticket. Lots if time spent needlessly. So great service techs but not so hot office staff.
  Value of Service:   Fair
  Quality of Service:   Good
 
 
  Date of Service:   6/15/2013
  Work Done on:   Class C
  Service Performed:   Went in after calling to have air condition looked at. Service manager was very rude, unprofessional and was not willing to look at the air conditioner after we
drove a long way there as he requested. He got very angry and threatening, almost physical. We went to the Main Manager who could not do or say anything
as the service manager was the son in-law of the owner. We almost called the police for assault, it was that bad. Hope he is gone by now. PS we had done
business with PECOS SINCE THEY WERE IN DOWNTOWN DECATUR DECADES AGO. Not impressed with them now.
  Evaluation of Service Performed:   Poor customer service. Another service employee came and said he would help us and excused the service manager actions. We declined by then.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
   
 
 
  Date of Service:   10/2/2004
  Company Contact:   Ken Adams, Service Manager
  Work Done on:   Travel Trailer
  Service Performed:   Repaired damage where tree limb that fell out of tree hit camper roof around bathroom vent fan. Since camper was less than a year old, they also took care of some minor warranty issues.
  Evaluation of Service Performed:   All repair work requested (the limb damage and warranty work) was done right the first time and in a timely manner.
They are very courteous and customer service oriented. It is well worth the 4 hour trip from Savannah, GA to deal with this company.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   4/3/2004
  Work Done on:   Travel Trailer
  Service Performed:   Warranty fiberglass repair
  Evaluation of Service Performed:   Great job. PECO sent a service person to the campground we were staying at to perform the work on a Saturday.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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