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  Company
Ricks RV Center
4360 W Jefferson St, Joliet, IL   60431
8157254061
Email Address: RVMAIL@RICKSRV.COM
Location on Google Maps           Latitude: 41.521241   Longitude: -88.18629
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If you are the service provider and want to respond to this review send an email to admin@RVServiceReviews.com. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
 
 
 
 
  Date of Service:   4/8/2014
  Work Done on:   Class C
  Service Performed:   A/C unit
  Evaluation of Service Performed:   Had just bought this vehicle. A 2011 Jayco Greyhawk. We were doing our pick up walk thru which is done with a mechanic. The mechanic turned the A/C on
because he felt it was warm in the vehicle. When he did it started making a loud noise like a fan motor, he shut the unit off and apologized and said he
would be right back. 5 minutes later he returned with the manager who could not apologize enough and asked if they could keep it a couple of days to
check it out. Two days later he called and said they had put a new unit in rather than repair.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   6/14/2013
  Work Done on:   Class C
  Service Performed:   Body work done on fibreglass due to impact with some road debris. Annual refrigerator maintenance done also.
  Evaluation of Service Performed:   Excellent work done on body damage. The work was subbed out but their body guy did an excellent, professional job, right down to matching the paint. It's as if it never even happened. Sean the service writer was very conscientious, kept us informed, and worked with our insurance adjuster (Progressive). We were impressed.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   6/14/2013
  Work Done on:   Class C
  Service Performed:   Body work done on fibreglass due to impact with some road debris. Annual refrigerator maintenance done also.
  Evaluation of Service Performed:   Excellent work done on body damage. The work was subbed out but their body guy did an excellent, professional job, right down to matching the paint. It's as if it never even happened. Sean the service writer was very conscientious, kept us informed, and worked with our insurance adjuster (Progressive). We were impressed.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   5/29/2012
  Work Done on:   Toad
  Service Performed:   SMI Air Force 1 braking system installed on tow car.
  Evaluation of Service Performed:   Great job!! The braking system had been removed from our previous tow vehicle and I had purchased a "reinstall kit" from SMI on my own. SMI recommended this shop as an authorized installer of their products in the Joliet area. I had a small part delivered directly to Rick's when I set up my service appointment, and they very nicely took
delivery for me. It was difficult for the mechanic, Nick, to determine the proper placement of this unit, but he contacted the manufacturer for tech support and was able to complete the job in a very economical amount of time. We had the benefit of a "post-installation" consultation with the mechanic, Nick, when we picked up our vehicle, and are very pleased with the neatness of his work and the obvious pleasure he takes in doing a professional job. The entire business is very clean and seems to be filled with lively, happy folks who are pleased to be there. Jodi, in the Service Department, was very kindly in touch with me several times as we set up the appointment and took care of details and necessary parts being ordered prior to our arrival. This was a very good experience and I would not hesitate to return. We are full time RVers and look for shops like this in our travels.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   10/5/2006
  Work Done on:   Travel Trailer
  Service Performed:   Replaced all off door side metal & front metal on my trailer.
  Evaluation of Service Performed:   The trailer looked as good as the first day I picked it up new.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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