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Company
Freightliner Atlanta 1755 Dry Pond Road - I85 exit 140, Jefferson, GA 30549 (888) 339-5192 Location on Google Maps Latitude: 34.1170537 Longitude: -83.5723876 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 4/24/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Chassis inspection of shocks, steering, air suspension after purchase of RV prior to 6,000 mile road trip. | ||
| Evaluation of Service Performed: |
Not RV friendly. Totally disappointed. I agreed to a 4 hour service charge just shy of $500 because I wanted the best inspection possible. Who
could be better than a Freightliner dealer? Unfortunately, I had to call daily to get any information after promised deadlines were missed repeatedly. Not one promise made by the service department in regards to time of completion, returning phone calls and final report was kept. They even told me that there is no way to test shocks. Staff was courteous but I had no confidence in final report which was "looks ok" (it wasn't). I complained directly to service manager but with no effect. It is clear that they are geared toward commercial trucking and that RVs are at best an annoyance customer. Go elsewhere with your RV. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 1/9/2007 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Changed transmission fluid and filters. This was warranty work authorized by FCC, Gaffney. I called for an appointment and was advised they did not work on Allison Transmissions. I called Gaffney warranty center who arranged for them to do the service. The shop does not make appointments, but gave me a day to be there. I showed up at 0800. When the tech came to get the unit he wanted to know why I did not come the day before because they had him sweeping the floor. Then he started bitching because it was an RV and not a truck. He doesn't like to work on RVs. He took the rig into the bay and I did not get it back until 1:30 that afternoon. He only drained the transmission fluid, replaced the 2 filters, and filled with fluid. Each time I inquired as to when the rig would be ready the service dept advised "shortly". I will not return to this dealership for service. | ||
| Evaluation of Service Performed: | How do you rate on fluid and filter change you did not witness? They are definitely not RV friendly and I would hate to pay for work done at this rate on an hourly basis. | ||
| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 2/15/2005 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
General Engine service - oil, filters etc.
Chassis general maintenance. Had drive-line and chassis work only done several different times. |
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| Evaluation of Service Performed: | Reasonably priced and work was well done. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Very Good | ||
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