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Tom Stinnett's Campers Inn RV
520 Marriott Drive, Clarksville, IN   47129
Location on Google Maps           Latitude: 38.3195845   Longitude: -85.7717907
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  Date of Service:   2/24/2014
  Work Done on:   5th Wheel Trailer
  Service Performed:   My 2014 Heartland Cyclone 4100 was purchased in Northern Indiana. There was a defect in the large fixed window on the door side. This was a Heartland
authorized replacement.
  Evaluation of Service Performed:   Although I did not purchase my RV at Stinnet's, they took care of my like I had. The workmanship was excellent and the service was expeditious. Thank you.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   dafootdoc@yahoo.com
  Date of Service:   11/21/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Repaired slide that would drift out while in motion.
  Evaluation of Service Performed:   I've been critical of Stinnett in 2 prior reviews but must admit that they busted their butts trying to repair this problem. Unfortunately, the repairs didn't work, but I can't blame them. The problem has been caused by Power Gear.

They were responsive to my needs and ensured we could get off to Florida on time.
  Value of Service:   Very Good
  Quality of Service:   Good
  Date of Service:   10/6/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Follow-up to my last report. The dealership has had me take the coach to the factory.

Still at least 10 items that need to be fixed under warranty that the dealer never got to or was unable to repair.
  Evaluation of Service Performed:   Some repairs were done adequately but others were ignored.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   8/20/2006
  Work Done on:   Class A - Diesel
  Service Performed:   Punch list items. All warranty work.
  Evaluation of Service Performed:   Stinnett has had the coach more than I have. No matter how much time I give them, they don't start until the very last minute. I've found that they are unresponsive until I am standing in front of them and unhappy. Very poor communication also.
  Value of Service:   Fair
  Quality of Service:   Poor
  Date of Service:   8/1/2005
  Work Done on:   Class A - Gasoline
  Service Performed:   Repaired a leak around the driver's side window. This problem had been repaired before, but did not stay repaired.
  Evaluation of Service Performed:   Workmanship was excellent as was the customer relations of this company. Our appointment had been with Camping World in the same complex, but when we got there CW kept us for three hours and then said they couldn't do that kind of work. Stinnett came to our aid on short notice and did excellent work. They are not cheap, but the do quality work and guarantee it. They even called after the first rain to be sure that the leak was repaired.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Email Address of Reviewer:   woody@1tree.net
  Date of Service:   5/1/2005
  Work Done on:   Class A - Diesel
  Service Performed:   We bought a new motorhome from Tom Stinnett RV and stayed on their lot a week. Every morning a technician came to our motorhome and asked if we found any new problems. When we mentioned problems he fixed them immediately.
  Evaluation of Service Performed:   We have had service work done at Tom Stinnett RV the last six years. They always start working on the motorhome immediately and fix it right the first time. A great dealer with great service.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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