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Company
Village RV 1039 Orlando Ave, Roseville, CA 95661 (916)772-1155 Location on Google Maps Latitude: 38.726217 Longitude: -121.286488 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/17/2006 | ||
| Work Done on: |
5th Wheel Trailer
Class A - Gasoline |
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| Service Performed: | Dump Valve, wave in metal siding, hot electric switch, awning problems, Wash & Wax | ||
| Evaluation of Service Performed: |
Awful-If I could give negative points I would. It took them 5 times to fix dump valve. They left 1/2 the screws out of the roof when fixing the wave int he siding THEN told me that Skyline sends them with it that way (only the screws on the side they worked on were missing-all other 3 sides were a screw in every hole). They ran into our 5er with their forklift & had to fix the hole they put in it. It took 2 times to fix an electrical problem. Could never fix awning on 5er. Against our better judgment we thought because they are so close that we'd take our new Class A for a wash & wax (can't hurt anything-right-WRONG). After having our motorhome for 5 days when we picked it up they got paint over-spray on the side, black marks on it & they broke our fabric awning. We've had other minor things that they couldn't fix as well.
The service manager is a liar and rude. I would never take another unit to this facility for ANY REASON. If you want something done right go to Affordable RV up 80 a little almost to Auburn. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 3/26/2004 | ||
| Company Contact: | Jack Oberhaus | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | I have had several things done to the RV, excellent work, nice attitudes, etc. | ||
| Evaluation of Service Performed: | Always done to my satisfaction! Even asked out of the ordinary and was done with a smile! | ||
| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 9/22/2003 | ||
| Work Done on: |
Class C
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| Service Performed: | Repair black tank leak. Also fix generator and a coupe of other small items. | ||
| Evaluation of Service Performed: | Terrible, the worst service experience I've ever had. They said the black tank was cracked and had to be replaced. Waited weeks for a new tank to come in. Turned out the valve flange had small leak. They couldn't fix the generator in three tries. Staff was very rude and unprofessional. Went to another dealer and they fixed everything, including the generator, in a one day visit. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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