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Hendersons Line Up
Henderson lane, Grants Pass, OR   97527
Location on Google Maps           Latitude: 42.424886   Longitude: -123.336257
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  Date of Service:   10/7/2013
  Work Done on:   Class A - Diesel
  Service Performed:   We went in for some suspension work (Safe-T bar) plus transmission filter change.
  Evaluation of Service Performed:   This is a difficult evaluation for me to do. Henderson did a great job of the Safe-T bar, as they always do with all suspension work (we've used them before
for the same). Sadly they did a terrible job of the transmission service. They accidentally drained all the fluid from our transmission during the filter
change, then added the *wrong* transmission oil (non-Allison approved), effectively voiding our transmission warranty. In the end we had to go to another
shop for a re-flush with correct fluid to correct the mistake (which Henderson's, to their credit, paid for). Henderson only recently branched out from their
core suspension work to "general repair" and unfortunately I don't think they are ready. A great suspension shop, but I wouldn't recommend any other
service else there.
  Value of Service:   Fair
  Quality of Service:   Fair
  Date of Service:   5/1/2012
  Work Done on:   Class A - Gasoline
  Service Performed:   Complete brake job, new performance rotors,shoes,calipers. New shocks,sway bars. They take you on test drive before to show you How your rig is
performing and then after to show how your new parts have cure the problems your rig had. Money back guarantee is their motto.
  Evaluation of Service Performed:   Excellent. Their employees have been there for a long time and know their trade.
  Value of Service:   Excellent
  Quality of Service:   Very Good
  Email Address of Reviewer:   chor64@yahoo.com
  Date of Service:   11/1/2009
  Work Done on:   Class A - Diesel
  Service Performed:   Alignment and pack wheel bearings.
  Evaluation of Service Performed:   I think these guys provide a good service but at a price that only people outside the area can afford and even at that its to pricey. Look, if you have a line item pricing for the work to be performed and some of it is not necessary than I think the price should be less not more and I kind of feel they use a little Bait and Hook but in a real nice way. When I left I felt the work was done in a professional manner but way overpriced so therefore I probably won't return.
  Value of Service:   Fair
  Quality of Service:   Very Good
  Date of Service:   9/21/2009
  Work Done on:   Class A - Gasoline
  Service Performed:   2003 Workhorse W22 chassis: Evaluation drive, replace shocks, add rear sway bar, replace front wheel bearing seal
  Evaluation of Service Performed:   New Koni shocks, Roadmaster sway bar, have helped handling tremendously. Drives like a different motorhome. I know original shocks were pretty weak, but did not expect this much improvement.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Date of Service:   6/1/2006
  Company Contact:   Chris Leach
  Work Done on:   5th Wheel Trailer
  Service Performed:   Wheel alignment including replacing one axle.
  Evaluation of Service Performed:   Excellent! They take their time and they do it right.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ralphnjoann@peoplepc.com
  Date of Service:   7/1/2005
  Company Contact:   Robert Henderson
  Work Done on:   Class A - Gasoline
  Service Performed:   Replace steering box, and align front end.
  Evaluation of Service Performed:   Excellent. They aren't the cheapest, but their work is Quality. This is the second time in two years they have worked on our '97 Chevy chassis Bounder, and we have been satisfied both times.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   lwr1999@yahoo.com

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