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Date of Service:
Work Done on:
Class A - Diesel
New tires installed.
Evaluation of Service Performed:
My comments involve the Peteís Road Service truck tire center in Fontana,CA, NOT their actual road service.
I purchased new Michelin RV tires from Peteís since they are the only commercial truck tire center in my area that is
affiliated the FMCA tire discount program.
I found the office staff and manager at Peteís to be helpful and friendly. Unfortunately they only had one guy performing tire
installations. After my tires were installed, I found that my nicely polished Alcoa wheels were caked with mud and grease. I
realize that it had rained the day before, but precautions should be taken to protect expensive wheels that are obviously well
polished and maintained.
After I got home, I spent over an hour scrubbing the mud and grease from my wheels. The next day I spent another three hours
polishing them in an attempt to remove all of the surface scratches they left behind. Unfortunately, there were some permanent
gouges that I could do nothing about.
I understand that commercial truck tire shops deal mainly with 18 wheelers, but when a company solicits business from RV
owners, they must realize that an RV is an owners home on wheels. As such, we care about itís appearance and how itís
I called Peteís corporate office and asked to speak to someone regarding my experience. I was transferred to a managerís
voicemail, where I left my name and phone number. No one bothered to called me back.
Peteís Road Service wants the business of RV owners, yet they treated my RV like a piece of beat up construction equipment.