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  Company
Pete's Road Service
14239 Valley Blvd, Fontana, CA   92335
(909) 829-0411
Location on Google Maps           Latitude: 34.069620   Longitude: -117.494600
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  Date of Service:   2/18/2019
  Work Done on:   Class A - Diesel
  Service Performed:   New tires installed.
  Evaluation of Service Performed:   My comments involve the Peteís Road Service truck tire center in Fontana,CA, NOT their actual road service.
I purchased new Michelin RV tires from Peteís since they are the only commercial truck tire center in my area that is
affiliated the FMCA tire discount program.

I found the office staff and manager at Peteís to be helpful and friendly. Unfortunately they only had one guy performing tire
installations. After my tires were installed, I found that my nicely polished Alcoa wheels were caked with mud and grease. I
realize that it had rained the day before, but precautions should be taken to protect expensive wheels that are obviously well
polished and maintained.

After I got home, I spent over an hour scrubbing the mud and grease from my wheels. The next day I spent another three hours
polishing them in an attempt to remove all of the surface scratches they left behind. Unfortunately, there were some permanent
gouges that I could do nothing about.

I understand that commercial truck tire shops deal mainly with 18 wheelers, but when a company solicits business from RV
owners, they must realize that an RV is an owners home on wheels. As such, we care about itís appearance and how itís
serviced.

I called Peteís corporate office and asked to speak to someone regarding my experience. I was transferred to a managerís
voicemail, where I left my name and phone number. No one bothered to called me back.

Peteís Road Service wants the business of RV owners, yet they treated my RV like a piece of beat up construction equipment.
  Value of Service:   Poor
  Quality of Service:   Poor



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