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  Company
The RV Man Repair
6841 Center College Dr., Millington, TN   38053
901-603-0594
Email Address: TheRVManRepair@gmail.com
Location on Google Maps           Latitude: 35.3461963   Longitude: -89.8355142
 
 
 
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  Date of Service:   6/14/2018
  Work Done on:   5th Wheel Trailer
  Service Performed:   Black water tank replacement and awning replacement
  Evaluation of Service Performed:   Currently stationed here in Millington. Have
previously dealt with Jay out at Navy Lake
Campground. He came out and replaced my blackwater
tank. Proceeded to have issues with that and ended
up calling another service center. Come to find out
that when the tank was installed, the hole that was
cut out to plumb the drain, the plastic was left in
the tank. After a month or two of use, found that
when i went to empty tank, it would drain slowly.
Also, kept getting alot of sewer gas. After further
inspection from new service man, found that the vent
pipe for the tank was pushed upward to the top of
the vent cover not allowing the tank to vent
properly. All was fixed and in good working order
now through another service center.

In dealing with Jay, he was a nice man and always
offered to help, so i decided to give him another
chance when my awning ripped. He did work for my
neighbors and there were no issues. Me trusting that
he would be good on his word, we proceeded to trade
a Honda generator for him to fix the awning. This is
when things really started to fall apart. After
multiple calls, he finally showed up to my site, but
with a completely different type of awning material
that did not match the current awning that was in
place. I told him that i wanted the exact same
awning to be replaced as that was the value amount
in the trade for the generator. After more phone
calls, he finally showed up with the correct awning
fabric, proceeded to install it, but it was the
wrong size. While he was installing the incorrect
size of awning, he managed to rip off my strip
lighting that was in place under the awning for
outdoor lighting. When all this happened I was
present and was like this needs to be fixed right
with the correct awning and fix the light strip.

It has now been over a year, and have no resolve
from him to repair the awning with the correct size
and fix the light strip. I have called numerous
times only to ring and then go to voicemail. I have
asked some of his previous customers to give him a
ring as well to see if they could get ahold of him.
Still the same thing. It wasn't until here recently
when i had the service repair back out to fix my
air conditioner. I told him about the situation and
he asked for his number. Low and behold, he answered
on the second ring. He told my service repair man
that he had tried to contact me by leaving notes on
my camper multiple times and that he had the correct
awning. He also said that he would call me right
away after he hung up with him. Well, guess what, no
call and proceeded to call him again leaving
voicemails and no answer.

All in all, very shady character who does not
provide a good service. Be warry, i have had other
complaints about him as well in regards to
electrical work that he has done. Also, word on the
street is that he has done other work and people
have had to call other service centers to repair the
work that he has done. As far as i know he is not
licensed, and he may have formerly worked at a
camping world center, where he "learned his skills".
I would not do business with this guy!!! Currently
looking into legal restitution for my issues.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   10/14/2017
  Company Contact:   Jake Smith
  Work Done on:   Travel Trailer
  Service Performed:   Put two new axle shackles on right side of trailer.
  Evaluation of Service Performed:   Did a very good job and left area around the work spot in great shape.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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