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Date of Service:
Mark service, Kevin parts, Wade or Wayne manager
Work Done on:
Medium Duty Truck
Rehbein is a dealer, who went above and beyond, regarding helping a full timer in a time of need. I blew a hose on my
F550 turbo, and needed it replaced. I made some temporary repairs, to get to a campground. Then looked for someone who
could help me out. I described the hose and they said they thought they had what I needed, and asked me to come to the
dealership, to make sure they had the hose. The managers of the service department and the parts department kept the areas
open until I arrived. They had the part. Even though the diesel mechanic had a full day the next day, the manager said
that if I arrived at 8:00 am, the mechanic would come in early and do me first, and get me on my way. Cannot thank these
great guys enough. Usually we leave at 9:30, and today I left the campground at 10:00. I was able to make my destination.
Evaluation of Service Performed:
Excellent work on the turbo hose. In at 8:00, out at 8:45, after replacing and road testing the truck